@micawild2 Hello Mich, we can see that missed deliveries and difficulty reaching the right support team have led you to question both service reliability and local presence. Please send us a DM with your account details. We would like to ensure your route is reviewed moving forward.
@DDead32347 Perfect, thank you. Are you able to share your phone number in a Private message as well? In case our team needs to connect with you? Thank you.
@DDead32347 Are you able to take a share of a photo of the water bottles' batch number? It should be printed directly on the bottle. As well can you also tell us where the water was purchased this time? Also, what is the best way to reach you? Please send us a direct message
@K1600Lenny We take matters of safety and professionalism very seriously, especially when it involves one of our company vehicles. Could you please PM us with any additional details about the incident, and exact location? This will help us address the situation promptly. Thank you.
@Colin_Sully Hello Colin,
Could you please email us at [email protected], so we can further assist you. Please include your service address or phone number.
Thank you.
@jrshreve Hi, Jennifer. We can certainly understand your frustration. It is unacceptable that you've been waiting for over 3 weeks for your water to arrive. Could you please send us a DM with your account information so we can look into this and come to a resolution? Thank you so much.