Capricorn Services

Catering equipment servicing, repairs and sales in London and Nation wide.
Official distributors for Robot Coupe Machines & Spare Parts with great discounts.

[Capricorn Services @CapricornServ]

parcelforce service is absolutely crap now since they moved all the drivers about, I do not know what idiot thought moving drivers that have done routes for 10 years + obviously they don’t care about customers
parcelforce 24 = 72 Hours plus now
#parcelforce
#crapservice

[Capricorn Services @CapricornServ]

@UPS finally got through to the billing department
would have helped if I had been told in the first place they only take calls between 9-12am this information would have helped me 2 months ago
I think it’s sorted and should get a statement plus missing invoices soon

[Capricorn Services @CapricornServ]

@UPS is it just me or is it impossible to get in contact with the UPS accounts dept. I have been trying now for 6 weeks to get a copy of an invoice and statement. 10 phones calls and 9 emails and still no reply or invoice. biggest problem is the accounts dept won’t take calls

[Capricorn Services @CapricornServ]

@UPS and they have just gave me a number i have rung twice with no joy before this is a joke

[Capricorn Services @CapricornServ]

@UPS have sent you a DM
I won’t hold my breath that something gets done as I have been on this for weeks without resolution

[Capricorn Services @CapricornServ]

@UPS what do you want me to send you as i do not have the invoice so do not know what delivery is relates to

[Capricorn Services @CapricornServ]

@UPS the problem is the customer service do not reply to emails and i can’t talk to anyone in the accounts dept. I have had enough of it all and just fed up with the late payment letters for invoices i do not have. UPS is a joke of a company no communication with customers

[Capricorn Services @CapricornServ]

@parcelforce there’s no point driver didn���t bother to even attempt delivery, and even after two phone calls no one has been bother to contact me from the depot, I now have 3 customers orders that were supposed to go out yesterday but thanks to parcelforce they will not have the orders today

[Capricorn Services @CapricornServ]

@parcelforce the service has got worst over the last 3 months, they have not delivered a parcel today to one of my customers who waited in for it all day and not delivered my order of parts i need for customers orders, quality of service 2 out of 10 would not recommend

[Capricorn Services @CapricornServ]

have now been told it’s due to goal posts being moved and categories not included in GSP, this is fair enough although the categories are not on the restricted list, so i asked a simple question can you tell me what category i can use and no one can provide this basic information

[Capricorn Services @CapricornServ]

@eBay_UK yet another glitch on fantastic ebay, GSP not showing on all my listings that previously had it and showing on some listings on same postage policy now 72 hours and still not fixed it’s a joke. anyone else having the same issues??

[Capricorn Services @CapricornServ]

@Jdz294 @AskeBay i also have had damaged items returned and ended up losing 50% of value and end up with an item i can’t resell my friends have had same problem see his video https://t.co/b1A7sjfjQ1

[Capricorn Services @CapricornServ]

@AskeBay temporary lols it’s been 3 days now with no update or eta on fix, feeling let down by ebay at the moment as we pay for a service not being provided letting down sellers and buyers

[Capricorn Services @CapricornServ]

@AskeBay does stop the issue causing problems costing us sales as we have been contacted by several customers who can’t buy our products because ebay says we don’t ship to their country should i message them and say we do send to their countries ebay will fix the issue we don’t know when

[Capricorn Services @CapricornServ]

@AskeBay I’ve also checked several of my ebay friends listings as well and it is happening to theirs as well so it is a site issue

[Capricorn Services @CapricornServ]

@AskeBay your representatives have told me it’s a glitch on your system, it’s happening to existing listings that were always on GSP and it is effecting some listings but not others on the same postage policy, I’ve Contacted customer services twice now and no one can give me an eta on fix

[Capricorn Services @CapricornServ]

@Sixwingsnfries @ell234 @eBay_UK ca site not working me on E-don’t care Bay

[Capricorn Services @CapricornServ]

@eBay_UK what a joke this morning over night ebay have managed to f#*k up the label printing and change all labels overnight without warning. we now have boxes of labels which are useless because it prints the customers address in a different place, as well as no VAT receipts

[Capricorn Services @CapricornServ]

@FirstChoice_CS @HobartUKCooking shame the chefs behind are not taking the same precautions