In 2 days I have to choose between continuing my purchase without my gov bonus, or allow the purchase to fall through while I wait for the issues to be sorted, causing myself and others in the chain to be significantly out of pocket. Either way I lose out. What would you do?
Every time I have spoken to @Barclays@BarclaysUK@BarclaysUKHelp I have been told something different, sometimes the exact opposite to what I was told previously! Closing my help to buy ISA should be straightforward but I've had countless issues over 2 wks and no real help.
Been trying to close my H2B ISA with @Barclays since 16th Feb, endless problems & I'm yet to receive my closing statement to claim the bonus because they couldn't provide me with it in branch. Now on 6th working day since I sent a complaint which hasn't even been acknowledged yet