More recently X contributors making vague posts hoping that you’ll drill down and search (grok). You all have ruined this platform. Good luck, I’m done (with vague posts).
@ATT Still unable to fix my issue. I am going to keep posting until this gets resolved. Just trying to bring my wife’s line from Verizon over to AT&T. Nothing but empty promises and waiting. Customer service failure. 😞
@ATT@TMobile@ATT Two days later STILL not resolved! Spent 1.5 hours on phone Thurs rcv’d order number. Nothing done. Over one hour waiting for online chat now and crickets. Still unacceptable customer service.
@TMobile Horrible experience. Trying to transfer family plan from @ATT to T-Mobile. Also, trying to add 4th line from wife’s business account since she is retiring. Spent several hours online only to experience clunky website, kicked out at checkout, reentered, accepted and
@TMobileHelp@TMobile Hi “NevinBruce”. I am not going DM until I am assured I have a legitimate contact. There shouldn’t be any “options” on my “bill”. You never switched me over. Now please refund my service charges immediately.
@ATTHelp Hi “Julian”. I suspect you are an automated bot that will not respond to this message. I just called @ATT and the automated system conveniently scheduled a callback for 6 hours from now. wow awesome customer service
@jjunirr@TMobile@ATT Started on website to maximize “savings” e.g. avoid transfer fees, get biggest discount, etc. Went to store a couple days later unable to find original order, they redid it, and they failed. Customer service online in store unable to resolve after 2 hours. No call back as promise
@GBNT1952@catturd2 I blocked him last year. Makes Philly look bad. Will have one decent thought and then disqualify himself 10x in a row. I had enough.