@RowlandKristan1 Hello Kristan, the research for your case was completed and an email was sent to you yesterday (8/22). Please check your email at your earliest convenience.
@NicholasBredth1 Hello Nicholas, thanks for contacting CARFAX! We are sorry for the delay you experienced - our support team is managing a significant volume of customer requests. Upon review, we do see that they resolved your requests.
@AfroBLKKB We're sorry about your experience. While CARFAX Reports include important details about a vehicleβs history, some information may not get reported to us. We always recommend using our reports as just one tool, along with an inspection and a test drive.
@TheDonLucho Visit https://t.co/nNRjMTppYJ to purchase a CARFAX Report. Participating dealerships may also offer a CARFAX Report for free in their office or online, through CARFAX's used car listings (https://t.co/A19FA985li)
@Reid9542 Hi Reid, it looks like we successfully received a request from you and addressed your issue. If you still need assistance, please reply to the email you received from your assigned support team member.
@leila_mccarty Hello Leila, complete this form and our team can send you an alternative form to complete to request research. https://t.co/PHH9dGmNf6
Choose "Other" as your concern type.
@McLovnnights CARFAX does not have ownership information, so we cannot provide that information. However, owners that think the report has an error can contact us at https://t.co/gvGI10UalQ. We research the history, and if appropriate, we update the CARFAX Report based on our findings.
@jpiercewv Hello John, thank you for reaching out to CARFAX. If you would like to provide additional information, please submit the details here: https://t.co/3wEcY9595Z
@89Ijust Good afternoon, please send additional information to our support team so that we can be of assistance. Submit the information here: https://t.co/3wEcY9595Z
Thank you and have a great day!
@petersu73522755 We're sorry to hear that you had a bad experience. Our research team can look into this issue for you if you have not yet submitted a case. Submit your request here: https://t.co/IFvkn1BCeP. If you already submitted, please provide your case number.
@CarsonMB1611 The Vehicle History Reports are based only on information supplied to us at the time that the report is purchased. We suggest that customers use a report as one important tool, along with a vehicle inspection and test drive, to make a better decision about buying a used car.