@boston25 Your mobile website is unusable. Just all videos and ads. Mostly all ads. Very sad. Your website PO should be let go.
Site bookmark deleted. ๐๐ป
@LTZBusa@BrianCarlos1@cgasper His point was that itโs really hot down there now and people are staying indoors in AC. Transmission is high when ppl are indoors. Just like the spike the northeast saw this past January when the cold weather really kicked in. Ppl were inside together more and rates went up.
@KAYAK I appreciate his effort working on this. Originally his tone was harsh, though on the second returned call he was more at ease and understanding. Hopefully someone @kayak CS can help resolve this incorrect exchange date.
@KAYAK Really unfriendly service with Zach from the Exchange department while trying to reschedule a flight from Bos to Lim. Seeing flight price on ur own site that are less than Iโm being quoted.
@KAYAK We are waiting for a response from another CS team that may or may not approve the change, the results for this would come within 12-24hrs from last nights phone call at 10PM Est. with Zachery S from New Deli.
When calling back to change again to earlier date requested, we were asked to pay an additional $612 per tix.
Was rudely and defensively told we already agreed to it, that you had recorded proof and email confirmation proof.
His tone was awful for customer service.
My wife also upset argued that the @KAYAK representative also made a mistake. However it feels like there is no way to correct both mistakes by just waiving the non refundable tickets for Aug17th.
Zach informed us he would call another group to try and resolve the issue.