Audacious thinker & doer. Loves to decipher human behaviours & relationships. HRpionneer@Zendesk. Grateful mum&wife. Citizen of the world. Tweets are my own.
@AirFranceKLM@airfranceDE still no info on our “delayed” flight and you are recommending to folks that they should rebook on another flight so you don’t have to pay them indemnities 😳😡🤯?!! #unacceptablecustomerservice
@AirFranceKLM We have been stuck at Hamburg Airport for hours without anybody giving any info on whether we can go to our destination; we were asked to get off the plane due to a technical problem! Even if you don’t have a solution yet, say something to your customers !!!
What an amazing accomplishment for Zendesk !! We have been ranked the #1 customer service product across three categories in G2’s 2023 Best Software Awards:
#1 Best Software Product
#1 Best Customer Service Product
#1 Product for Mid-Market
I want to ta…https://t.co/6vH3V4NUok
What the hell @LevisStadium ?!! Nobody told me the seats I booked burned down 3 days ago and now I am missing @theweeknd concert because I have to wait in line to get new tickets !! SERIOUSLY !!
“That’s just the way I am” is a missed opportunity for growth.
Personality is not your destiny. It’s your tendency. No one is limited to a single way of thinking, feeling, or acting.
Who you become is not about the traits you have. It's what you decide to do with them.
Congratulations @AJMBinns !! This is so exciting and I cannot wait to read the book; working in big multinational companies, I have come across a few of these Corporate Explorers but we badly need more !! And thanks to you , we can now all build that musc…https://t.co/3PPkiK4Osl
Merci @CarlosDiaz et @carolineramade pour cet echange stimulant quel plaisir d’avoir une telle opportunité et un vrai forum pour se poser les bonnes - et vraies - questions !!
Çà a été particulièrement PICANTE cette semaine dans Silicon Carne avec @CarolineJessen et @carolineramade. On a parlé de la vague démissionnaire mais aussi de la place des femmes dans la Tech.
https://t.co/r8pwrMQxSA
Passion And Compassion Drive @Cisco 's Culture. I really enjoyed talking to @FranKatsoudas about company culture, pandemic learnings and how the #futureofwork needs #empahty https://t.co/IamFoYG4WE
Initiatives more workplaces should test to fight burnout:
(1) Reducing demands with 30-hour work weeks and surprise days off
(2) Enhancing control by allowing employees to take self-care days
(3) Increasing support by training managers in compassion
https://t.co/T30Gamp8hV
Thank you @CarlosDiaz for this wonderful opportunity to share my experience and perspective on the future of remote working with @barbameyer and @FredPlais - better brush up your French 🇫🇷
And this is why I am so proud to work for Cisco #WeAreCisco How the World’s Best Workplaces have led the way in a year unlike any other https://t.co/7sjju8ZSJI
Hey @Tesla , your cars are pretty awesome and I am excited to have solar panels on my new house, and yet I am very appalled by your customer service, which is just nowhere to be found...can anybody reply to me?!!!!
Privilege isn’t just the presence of advantage. It’s “the absence of impediment” @JohnAmaechi
Recognizing white privilege doesn’t negate our hard work or hardships.
It acknowledges that our skin color wasn’t a barrier to success or a source of struggle
Together with @thousandeyes, we'll be able to provide the full-stack view your application and network teams need to better optimize digital experiences. Read more about our plans with ThousandEyes and what this level of visibility means for your business: https://t.co/4GPLeFyrwB
When the world needs to work, the world works on Webex.
Remote collaboration that's simple, reliable, and highly secure ➡️ https://t.co/X5RqJEIqF6
#BridgeToPossible#LifeOnWebex