Caroline Ronsley 💙

Mother of two wonderful children, who both have additional needs. Love music, laughing, reading and hugs from my children

[Caroline Ronsley 💙 @CarolineRonsley]

@HSSProService you were supposed to delivery a scaffolding tower 1st thing this morning haven’t turned up ! No one answers your phones ! 35 minutes

[Caroline Ronsley 💙 @CarolineRonsley]

@HPSupport said you would send ink urgently last week, lie ! message saying it hasn’t arrived you then lie and said it was delivered, luckily I have CCTV & can prove it didn’t then you say parcel is pending ! Keep an eye out for the next few days ! Rubbish Instant Ink @HP

[Caroline Ronsley 💙 @CarolineRonsley]

@HPSupport waiting 3-4 working days for ink isn’t acceptable! Your customer service were supposed to call me back yesterday to acknowledge my formal complaint! They didn’t phone

[Caroline Ronsley 💙 @CarolineRonsley]

@HPSupport why is it so difficult for your staff to understand my children use communication in print by Widget to communicate I need ink and can’t wait for seven working days for it to arrive @Widgit_Software

[Caroline Ronsley 💙 @CarolineRonsley]

@AmazonHelp your supposed executive support team phoned I can’t hear her properly with lots of back ground conversations! Rubbish you were supposed to get back to me last week and failed @AmazonUK dreadful service

[Caroline Ronsley 💙 @CarolineRonsley]

@AmazonHelp Why isn’t Alexa working but your charging me for Disney Top Trump Quiz but not working since last Wednesday

[Caroline Ronsley 💙 @CarolineRonsley]

@AmazonHelp making reasonable adjustments under Equality act 2010 you fail Amazon you lack empathy & compassion for child with special needs. Cust support appalling everyone lies

[Caroline Ronsley 💙 @CarolineRonsley]

@AmazonUK your Alexa devices lots of issues why can’t my daughter play Disney Top Trump Quiz Game @AmazonHelp @WaltDisneyCo is there another company that can supply the interactive Disney Top Trump Quiz please. Amazon haven’t responded

[Caroline Ronsley 💙 @CarolineRonsley]

@AmazonHelp Amazon your customer service is appalling. Your basic Alexa is rubbish don’t even bother buying Alexa+

[Caroline Ronsley 💙 @CarolineRonsley]

@AmazonHelp @WaltDisneyCo when will you fix Alexa so my daughter can play Disney Top Trump Quiz it’s not been working since last Wednesday ! What am I paying you for ?!!

[Caroline Ronsley 💙 @CarolineRonsley]

@WaltDisneyCo please help my daughter every day she plays Disney Top Trump Quiz on Alexa Wednesday it stopped. She doesn’t understand @AmazonUK have been rubbish can you help her please she hurt herself when she can’t play the game

[Caroline Ronsley 💙 @CarolineRonsley]

@AmazonHelp Alexa let my daughter play “Disney Top Trump quiz” Stopped working Wednesday Amazon staff have not kept their word haven’t for back to us nor acknowledge our formal complaint. Alexa basic is rubbish you said I needed 2 new Alexa 8 wasted £360 still not working

[Caroline Ronsley 💙 @CarolineRonsley]

@Argos_Online @Argos_Online @24x7_team49213 is scamming your customers at24x7_team49213 please warn others

[Caroline Ronsley 💙 @CarolineRonsley]

@Argos_Online I’ve paid £25 extra to have a bed delivered for my daughter, when I phoned customer service they said you had staff problems the bed won’t arrive today, even though you haven’t communicated that to me, you have picked a date ! My daughter has SEN now has no bed

[Caroline Ronsley 💙 @CarolineRonsley]

@Argos_Online I have been contacted by a company claiming to be you which are scammers

[Caroline Ronsley 💙 @CarolineRonsley]

@24x7_team49213 24x7 response team is a scam

[Caroline Ronsley 💙 @CarolineRonsley]

@24x7_team49213 Argos you should be ashamed

[Caroline Ronsley 💙 @CarolineRonsley]

@Argos_Online your customer service is appalling you lack compassion. A special needs child has no bed to sleep in tonight because you have changed my order without communicating with me

[Caroline Ronsley 💙 @CarolineRonsley]

@24x7_team49213 @Argos_Online I’ve already sent you a DM already provided you with all the details. Your just so rubbish you haven’t even noticed

[Caroline Ronsley 💙 @CarolineRonsley]

@Argos_Online I’ve paid £25 extra to have a bed delivered for my daughter, when I phoned customer service they said you had staff problems the bed won’t arrive today, even though you haven’t communicated that to me, you have picked a date ! My daughter has SEN now has no bed

[Caroline Ronsley 💙 @CarolineRonsley]

@Argos_Online @Argos_Online I’ve sent you a DM you keep ignoring the fact my child now has no bed to sleep on, you fail to help me make this a formal complaint. You are totally incompetent and lack compassion