@SW_Help@SW_Help so are you staying you’ll only reimburse to get people to certain destinations? Ubers have ramped up their fares to over £100 and there’s actually no taxis available at Basingstoke, passengers don’t want to fork out crazy fare prices if you’re not going to reimburse.
@SW_Help What the plan for those who are stuck on the 16:35 from Waterloo heading BACK towards Basingstoke?
Last time this happened it was almost a 3 hour delay getting home. Its crazy how poor the contingency planning is to help your passengers who pay obscene amounts to travel with you!
@SW_Help Is the train going to be cancelled at Basingstoke? Still at least 1.5 hours from home station and need to make family arrangements. No one is providing any updates on the train 😕