@discord's reporting is a designed-to-fail system:
I get told to kill myself. The harasser deletes the message.
Discord's policy: "manually-deleted messages are not stored."
I report with a screenshot.
Discord's policy: "We're unable to verify content."
#SafetyFail#Harassment
Yo @discord_support never replied to:
@LegionKillfeed on Nov 14
Hey @discord, wild safety model you have: users says "go live on fb and hang yourself" and "if Soul killed himself...", you close the ticket.
Is that policy or just a bug you decided to keep?
@discord_support Tickets 58942905, 61451498, 61451749, 61451054, 61465755, 61691061, 61771050, 61770202, 61942766
No response, no care, no human, @discord lets people go around telling others to go on facebook live and
@discord ‘Imagine a place’ where doxxing clubs and suicide-bait are fine, but the victim is the one who gets punished. That’s the version of Discord I’ve been living in.
Tickets 58942905, 61451498, 61451749, 61451054, 61465755, 61691061, 61771050, 61770202, 61942766
Discord's new Family Center: Because who needs to actually moderate harassment, suicide baiting, and pedophile accusations against users when you can just punish the victims instead? #DiscordProtectsAbusers#DiscordFail
Dear @discord, you can’t promote “safety” while rewarding competitors who mass report, alter posts to yell “pedo”, and evade blocks, then slapping the victim with a harassment flag until 2027. That isn’t a glitch, that’s a liability. @discord_support
Love that your policy is apparently: ignore 3 years of evidence, ignore block evasion, ignore suicide encouragements, but punish the guy who replies once to tell a harasser to stop. That isn’t Trust & Safety, that’s PR optics. @discord
Genuine question @discord: do your Trust & Safety staff ever open attachments, or is “Solved” just the button you hit when the wall of evidence looks like effort? Check tickets 42297244/42296956/42297180/58942905/61451498/61451749/61465755/61771050/61771054
Hey @discord, at what point do my tickets stop getting macros and start getting humans? 3 appeals, 640+ attachments, suicide-baiting + false pedo claims in your queue, and the only action is a strike on me for replying once.