"Case Closed" SF311

Spotlight on local government accountability.

["Case Closed" SF311 @CaseClosedSF311]

Why is there no means for reporting Vehicular Encampments via @SF311?

This recent response from MTA parking officials, regarding a yearlong encampment in front of a tent fire site at Buena Vista Park, reflects the current state of inter-dept cooperation at @sfgov. @kunalmodi

["Case Closed" SF311 @CaseClosedSF311]

A tale of two apps (San Jose 311 vs. San Francisco 311).

["Case Closed" SF311 @CaseClosedSF311]

"Case Resolved." (A city team's resolution photo provided at 12:31 pm)

["Case Closed" SF311 @CaseClosedSF311]

Despite all the charisma and promise for change, a city-sanctioned public health crisis continues in plain view today along Castro.

[Daniel Lurie 丹尼爾·羅偉 @DanielLurie]

Taking a walk in the Castro with Board President @RafaelMandelman was a great way to spend a Friday afternoon, meeting with merchants, neighbors, and even some tourists. This iconic neighborhood has so much going for it. We’re going to do everything we can to help it thrive.

["Case Closed" SF311 @CaseClosedSF311]

"Case Resolved." (A city team's resolution photo provided at 12:42 pm)

[San Francisco is Fucked @OTTO_twelve_11]

Woke up to a dumpster fire today @ 771 Tehama. 3 kids live in that building. Rando crackhead set fire to trash can. 50 feet away from my kid’s room. Different rando than guy I called yesterday burning trash on our block @ 1:30 pm.

["Case Closed" SF311 @CaseClosedSF311]

@kunalmodi @DanielLurie @WalkupLawFirm Same message, different month, on Leavenworth. "Can't stop people from returning."

Explicit helplessness on the part of city workers should not be part of our encampment response policy.

["Case Closed" SF311 @CaseClosedSF311]

No end in sight along Leavenworth: "Homeless encampment blocking the sidewalk, open drug use. This has been reported for years and the city is ignoring us."

Outcome? "Case Resolved. Can't stop people from coming back."

["Case Closed" SF311 @CaseClosedSF311]

Several multi-agency resolutions on the 300-400 blocks of Leavenworth (on the 22nd, the 24th and the 25th), with the resulting re-encampment report, January 26.

If this is a "war of attrition" who is winning...?

["Case Closed" SF311 @CaseClosedSF311]

@kunalmodi @DanielLurie @WalkupLawFirm And the city deserves to lose.

"Case is Invalid. tents are removed on a regular basis. Can't stop people from returning."

["Case Closed" SF311 @CaseClosedSF311]

@sfgov "Case is Invalid. Contact MTA. Not illegal if legally parked." (Ellis at Larkin)

["Case Closed" SF311 @CaseClosedSF311]

Why is there no means for reporting Vehicular Encampments via @SF311?

This recent response from MTA parking officials, regarding a yearlong encampment in front of a tent fire site at Buena Vista Park, reflects the current state of inter-dept cooperation at @sfgov. @kunalmodi

["Case Closed" SF311 @CaseClosedSF311]

A tale of two apps (San Jose 311 vs. San Francisco 311).

["Case Closed" SF311 @CaseClosedSF311]

What happens when "everything goes right" when reporting multi-year vehicular encampments or RVs?

You get an apology from MTA that they can't do more, and the citation total grows from $42K to $44K.

MTA is not the right agency for car camping, but it's @SFgov's only response.

["Case Closed" SF311 @CaseClosedSF311]

"Case is Invalid" (Myrtle, "Best Assisted Living," The Avenue)

["Case Closed" SF311 @CaseClosedSF311]

"Best Assisted Living" (Myrtle)

["Case Closed" SF311 @CaseClosedSF311]

Another citizen chimes in: "Entire block of Fell looks like hell on earth. Both sides of the sidewalk blocked. Many at the SFUSD admin building. Moving an open air drug scene to the area is seriously negatively affecting the neighborhood."

["Case Closed" SF311 @CaseClosedSF311]

"Blocked sidewalk, ADA violation. Plus, there’s now a tent here and people openly doing drugs. At night this area has become a drug selling hub. In the morning it is filled with trash .... It’s moving here from the tenderloin.Please address this block. It’s untenable." (Fell)

["Case Closed" SF311 @CaseClosedSF311]

Sidewalks impassable to users, north & south sides of Fell, and West side of Van Mess btwn Hayes & Fell. Residents need access to clean and safe sidewalks. private buildings and Urban Alchemy shouldn’t have to follow and clean up after individuals using drugs on the sidewalks

["Case Closed" SF311 @CaseClosedSF311]

The request? "You've had 4+ years. This isn't what compassion looks like."

The outcome? "Case Resolved. Area was cleaned around the encampment. Tent remai. [sic]" (Baker at Oak)

["Case Closed" SF311 @CaseClosedSF311]

Camp on Baker finally caught fire.

All you can do is quote @sfgov and @sf_emergency flyer back to them: "We are all safer from health concerns, fires, and traffic hazards when our streets, sidewalks, and public spaces are free of tents, structures, and belongings."

["Case Closed" SF311 @CaseClosedSF311]

"Case Cancelled. [City] can't stop people from returning."

["Case Closed" SF311 @CaseClosedSF311]

City must also rethink its chronic re-encampment failures....Another resource-intensive cycle that is clearly broken from any outsider's perspective. (See dozens of clearances at Leavenworth, 16th, 12th, Octavia or small camps at Japantown, Western Addition SFPL, 333 Baker, etc)

[Kunal Modi @kunalmodi]

Common question I hear: Why has it proven hard to police open air drug use in SF or involuntarily detain someone for treatment who is clearly having a mental health crisis in a public space, presenting a danger to themselves and others?

Part of the answer lies in an unstated tradeoff our short staffed officers on foot patrol weigh between the expected value result of an arrest / involuntary hold vs their ability to stay on foot patrol for their shift. Below is a rough process map with time estimates based on conversations with an officer.

Too often, the result is a process that eats up 6-8+ hours of officer time (potentially a whole shift) before the individual is back on the street.

If we want different results, we need to make improvements to the process:
(1) triage upfront so officers can make the arrest / hold, handoff to a crisis response team for the rest of the process, while they get back to patrol
(2) stand up 24/7 police friendly drop off crisis stabilization centers to prevent overcrowding our emergency departments and getting more people into a recovery pathway
(3) expand our inventory of dual diagnosis, psychiatric emergency, and locked subacute treatment beds to properly serve our most challenging cases who tend to repeatedly cycle between the streets and 5150/5250 holds

["Case Closed" SF311 @CaseClosedSF311]

"Less than one hour after sweep was made, they are back!"

["Case Closed" SF311 @CaseClosedSF311]

(It should go without saying, but encouraging conditions like these is not a reasonable form of welfare or compassion.)

["Case Closed" SF311 @CaseClosedSF311]

Citizen reports from 23rd, Market, Polk, 16th

["Case Closed" SF311 @CaseClosedSF311]

Nice to see that Lurie's team is pitching in....

"919, SIT/LIE ENFORCEMENT, Priority: C, 819 VAN NESS AV, SF, ...... **PER MAYOR LURIE'S DETAIL** 1 SUBJ LAYING IFO BURGER KING -- REQ PD TO MOVE SUBJ ALONG -- NO DESC OF SUBJ"

["Case Closed" SF311 @CaseClosedSF311]

And it's like this everyday, day after day. A completely unremarkable scene in San Francisco. (Van Ness)

["Case Closed" SF311 @CaseClosedSF311]

The request? "Homeless encampment on the side of a school"

The outcome? "Case Resolved - Achieved 4 ft of clearance." (César Chávez Elementary, Shotwell. 3 agency resolution photos provided)

["Case Closed" SF311 @CaseClosedSF311]

"Large encampment blocking school field. Children showing up now." (Gough, Sacred Heart)