Casey A

[Casey A @CaseyBro3]

@_igov_ @Airbnb @AirbnbHelp I’m feel for you! The new review process is a nightmare for both guests and hosts.

[Casey A @CaseyBro3]

@AirbnbHelp customer support is refusing to help me remove a blatantly, false and defamatory review. No one can seem to help me. Terrible terrible customer service. AI is taking over what used to be a human interaction.

[Casey A @CaseyBro3]

@Airbnb Super Hosts are not supported by AirBnB. I’m highly considering removing my listings from the platform because of the complete and utter lack of customer service. Specifically in the review department.

[Casey A @CaseyBro3]

@AirbnbHelp as a Super Host I’ve become extremely disheartened with the lack of customer service on AirBnB‘s part. The new review process is completely bias. Guests can write completely fake reviews and they will not be removed. Whatever AI process is horrible.