@emirates@EmiratesSupport utterly disappointed. Cancelled our flights for 12th March due to recent circumstances in Dubai. They have not refunded us the full amount. We have lost £330 due to a ‘refund fee’ when it wasn’t our fault or decision. Do better!
We were due to fly to New Zealand next Thursday via Dubai with Emirates for a family wedding. Given the current circumstances in the Middle East, Emirates offered a full refund,so we cancelled and quickly booked an alternative route to make sure we could still attend @emirates