really,@ScotCitylink? we broke down on the A82 on a sharp turn blocking a lane of traffic. the driver said he had to call for a replacement. we would have been waiting hours in a hazardous situation for a bus to be sent. i fixed your bus with the drivers help and we continued on
@ScotCitylink the response i got over email has me going in circles again. what had already been said by citylink on my first email has been restated with different wording. this is not providing any help nor resolution to the matter
@ScotCitylink this situation is very concerning that the driver let me do this. even requested i do so when i offered the rope that i had in my bag as a possible fix.
@ScotCitylink i donโt wish to register a complaint, i am asking to be refunded my booking, itโs not much to ask. i have already sent an email to that address and that has gotten me here with you giving me the same reply multiple times.
@ScotCitylink thatโs the reply i got when i messaged citylink on twitter first and foremost. the email chain follows my emailing that exact info to that exact email address
@ScotCitylink iโve stated pretty clearly that all i want is my two tickets i purchased be refunded for a total of 21.90. thatโs not a big ask nor very hard to do the right thing as a company no matter what your terms and conditions say
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