@grahnort I got a bottle of Graham Norton Sauvignon blanc and it’s most definitely not, it tastes like Chardonnay 🥺 not sure what has happened but not happy 😡
@AerLingus@juliaacoll Beware of exchange rate. @AerLingus converted my Sterling voucher to Euro and the conversion rate they applied was inexplicable, basically stole my money abs have ignored me since
@AerLingus following on when o asked you to explain the exchange rate I have been ignored again!!! I want someone to acknowledge my communications and give some semblance of an explanation for what is basically robbery
@AerLingus I am disgusted by the lack of communication from guest services over the past week I was advised my voucher could be converted to euro which took a week of me constantly asking for updates when it was done the exchange rate was inexplicable
@AerLingus I planned to book a flight with my voucher but as the voucher was in GBH and flight was in euro so you offered to convert it to euro...that was last week and I am still waiting and now the price of the flight has gone up!!!
@AerLingus Hi, that would be acceptable and I assume this would be done considering current exchange rate. Also how quickly can this be done as i am sure you are aware flight prices can quickly rise
@AerLingus I have tried to use my voucher but it was refused as the flight was out of Dublin and the voucher was in GBH. Why can’t the money be exchanged and if not I would like my money back so I can book with Ryan Air