Catherine Davis

Translator. Runner. Mum. Wife. English in 🏴󠁧󠁢󠁷󠁬󠁳󠁿.

[BladeoftheSun @BladeoftheS]

Tesco aren't giving you a 30-70% discount if you have a clubcard, they would go bankrupt.

They are ripping off people who don't have a clubcard, and it should be illegal.

[Catherine Davis @CatherineSDavis]

@onthefarmc5 snow on Pen y Fan, Brecon Beacons on Sunday morning! 🥶

[Catherine Davis @CatherineSDavis]

@leewhowrites @lawrenceschimel Got all dressed up to take youngest to pub halloween kids party that he wanted to go to… got there and it turned out he didn’t after all… all dressed up and nowhere to go!

[Cathedral School @cslcardiff]

We are absolutely thrilled that our students have attained such outstanding results & we are delighted to celebrate their success today – 45% of all grades A*, 75% A*/A, with more than half of the cohort achieving exclusively A*/A grades https://t.co/JcLfgcXwdF

[Catherine Davis @CatherineSDavis]

@ViolifeFoods we have just returned from holiday in France and loved the extended range we found! Please can you tell me the equivalent of emmental and cheddar flavour slices? We don’t seem to be able to find in @Ocado … or maybe it is a localisation / labelling thing? #vegan

[Catherine Davis @CatherineSDavis]

Don’t blame the customer, delivery driver…. Anyone else you can think of or refuse to accept responsibility…. Even if it actually isn’t your fault. You are the MOD… the buck stops with your And don’t refuse to give your name when asked or refuse to apologise!! #papajohns

[Catherine Davis @CatherineSDavis]

Genuine question… is the way that customer complaints are handled in 2022 radically changing… or did I experience a masterclass I how not to do it from @PapaJohns Pontypridd branch this evening from manager on duty at 18:22?! #COMPLAINT #CustomerService #customerexperience

[Catherine Davis @CatherineSDavis]

Things go wrong. It’s ok we are all human. The way it is dealt with affects brand image, customer loyalty and future sales. Accept mistakes, apologise, promise to investigate and review procedures, apologise again and fix it.

[Catherine Davis @CatherineSDavis]

Research… PapaJohns XXL has 12 slices… we were delivered a large pizza with the wrong toppings.

[Catherine Davis @CatherineSDavis]

Still no apology. Actually eventually he hung up. To be fair replacement arrived fast. Delivery driver is a delight and should get employee of the month. (He was also blamed at some point for delivering wrong pizza until I pointed out the label@on the box was correct.

[Catherine Davis @CatherineSDavis]

Still no apology. Pointed this out. Still no apology. None was forthcoming at any point. Asked how long replacement would be. Told they were busy. Told he couldn’t say. Said hopefully this was the only complaint they had received tonight and should be treated as a priority.

[Catherine Davis @CatherineSDavis]

I pointed out he hadn’t apologised… I should add that he didn’t offer to replace it either until I strongly requested a replacement for what I had paid for. Grudgingly I was told I could have a replacement but only if I returned the original one.

[Catherine Davis @CatherineSDavis]

So I said it was too small and the double pepperoni side had no pepperoni. He said yes it does and it has just shrunk, it happens sometimes. And repeated that the pepperoni was there. I checked it wasn’t.

[Catherine Davis @CatherineSDavis]

What do pancakes have to do with localization? Read my latest blog post to find out!
https://t.co/lCDCwONk57
#translation #localization #localisation #pancakes #translator #freelancetranslator #freelancelife #l10n

[Catherine Davis @CatherineSDavis]

Global Language Advocacy Day https://t.co/UORjzeQiYh

[Catherine Davis @CatherineSDavis]

@ITIFoodDrinkNet I ate mine so fast this morning I forgot to take a photo! Breakfast meeting out with husband… toast, avocado, spinach, poached egg and mushrooms… perfect start to the day!

[Catherine Davis @CatherineSDavis]

@sarahlethbridge One wonders if they are counting PCRs not positives?!

[Catherine Davis @CatherineSDavis]

@ITIFoodDrinkNet

[richardedden @richardedden]

If you would like to know more about edited MR_spectroscopy, come to EDITINGSCHOOL https://t.co/sPAYHOHBEn. This is a thread of ten things I love about EDITINGSCHOOL. 0/10