Marianne Evers

[Marianne Evers @Catrabbit75]

@wmtrafficnews Literally at a standstill

[Marianne Evers @Catrabbit75]

Does anybody else think that headlights are now ridiculously bright? Sign this petition please if you would like a review of them 🙏 Please share this!

https://t.co/F9OKl78Isi

[Marianne Evers @Catrabbit75]

@qrsupport hello. I have sent you an urgent private message

[Marianne Evers @Catrabbit75]

@LloydsBank please sort your phone lines out so that people can get through to you!! I spent 1 hour in the queue. Its disgraceful. My son is in New York and you have stopped his card. He can't get through to anyone to sort it!!

[Marianne Evers @Catrabbit75]

@LloydsBank my son is in New York, stranded as his card has a stop pit on it. He has spend £60 in the queue trying to talk to someone to sort it out. Please help. He is only 19

[Marianne Evers @Catrabbit75]

@didanntendry @GabbygalEvs @virginmedia @Ofcom Yes the more people report them to ofcom the better. Virgin need to be held accountable

[Marianne Evers @Catrabbit75]

@GabbygalEvs @virginmedia I've reported it to @Ofcom as I had 2 x separate advisors put the phone down on me, after I declined the discount and said I wanted to cancel.

[Marianne Evers @Catrabbit75]

@virginmedia I very much doubt that

[Marianne Evers @Catrabbit75]

@virginmedia No response atall from the texting now actually, since this morning at 8 ish

[Marianne Evers @Catrabbit75]

@virginmedia That'd be wonderful if it worked. I tried all the options and been trying since the 31st January. I'm still getting replies from a bot on your text service since Monday. I've had the call terminated twice by your agents after I stated I'd like to cancel. I've written a letter

[Marianne Evers @Catrabbit75]

@Clfmadden @virginmedia @Ofcom

[Marianne Evers @Catrabbit75]

@Melaniemurrish @Clfmadden @virginmedia @Ofcom

[Marianne Evers @Catrabbit75]

@Ofcom @virginmedia Thank you so much for this. I shall log this now. I've never experienced any thing like this before

[Marianne Evers @Catrabbit75]

@Aerionanne @babymable @virginmedia Did you manage to cancel your broadband subscriptions? @MoneyTelegraph lots of us are having great problems with trying to cancel. Our calls are disconnected at the mere mention of cancel, if we 'lucky' enough to get through

[Marianne Evers @Catrabbit75]

@virginmedia It was a complaint about customer services and inability to get through to them (to cancel services). I didn't ask in my complaint for my service to be cancelled, as I understand its a different dept. My complaint has been disregarded

[Marianne Evers @Catrabbit75]

@virginmedia *Resolution

[Marianne Evers @Catrabbit75]

@virginmedia Already made a formal complaint yesterday, I was then told to call the customer service line🙄 Seem to be in a bit of a catch 22 situation here

[Marianne Evers @Catrabbit75]

@Aerionanne @babymable @virginmedia I would advise everyone to lodge a complaint on the ofcom website, I don't think they will intervine in individual cases but if enough people are complaining then the issue as a whole will be investigated. Virgin need to be held accountable

[Marianne Evers @Catrabbit75]

@Aerionanne @babymable @virginmedia I've jusr been cut off for the 2nd time now, when finally getting through to someone to close my account. @Ofcom please advise if you can assist