Cat

[Cat @Catz8qu]

@ETSInsights Hi ETS Thank you so much.
Yes i just received the email and I was notified that I can reschedule a test for free . Thank you so much.

[Cat @Catz8qu]

@ETSInsights
I want nothing but my money back. I am also happy to settle the dispute with a free test offline.

[Cat @Catz8qu]

@ETSInsights Dear ETS，I sincerely appreciate your help and do wish this dispute could be settled in a satisfactory way. If not，I would like to apologize in advance to bother you for your help again.

[Cat @Catz8qu]

@ETSInsights

[Cat @Catz8qu]

@ETSInsights @ETSInsights Thank you for getting back to me. I did email back to your TTA saying their decision is unacceptable to me. However，The Test Taker Advovacy has never got back to me anymore after rejecting my refund request，Otherwise I would not have contacted you via X.