Please note CIGA do not make cold calls to homeowners. If you receive a call from someone trying to sell you services and claiming to be from CIGA please contact your local trading standards and @actionfrauduk please let us know on [email protected]
@MichelleWinif We are aware of this concern and have been in communication with the homeowner contact for your address and have also previously agreed a resolution. Please contact us directly if this remains a concern.
Please note Carbon Rewind and Work Work Ltd are no longer members or associated with CIGA.
For more information about 'Misuse of the CIGA logo' visit: https://t.co/84IJQgWKit
CIGA often comes across concerns from homeowners relating to claims lead generators & solicitors wanting to act on a homeowner’s behalf. One of these homeowners contacted the SRA to complain about the conduct of a known company called SSB Law Ltd: https://t.co/g5q23HV8Qz
On occasion homeowners contact CIGA years after a claims companies route has failed. Trading Standards and CIGA urge you to contact CIGA directly to report a concern correctly to ensure it does not affect your home/ guarantee status - https://t.co/8czoeRR4ag
Important - CIGA has been made aware that ‘Energy Helper UK’ have contacted homeowners knocking on doors and offering CIGA guarantees. Energy Helper UK are not members and work carried out by this company will not provide a CIGA guarantee. For more advice: https://t.co/TlVMZp8Kuy
@CharlieLola1980 Hello, We have been advised that you have contacted our Customer Service Team providing some photographic evidence which is currently being reviewed.
@LivWojniak Please send your contact details via direct message and we will pass this onto our team. Alternatively email [email protected] and they will be able to provide more information.
Please note Iraye Group Ltd are selling in the Tooting (London) area and are not associated with CIGA.
For more information about 'Misuse of the CIGA logo' visit:
https://t.co/84IJQgWKit
Important Notice - Iraye Group Ltd are not a CIGA Member.
Iraye Group have misused the CIGA logo and have been notified. Failure to comply will result in further action being taken.
For more information about 'Misuse of the CIGA Logo' visit: https://t.co/84IJQgWKit
@greasyfish@DavidRutley Hello Kay,
A member of our team has been in contact with to discuss the CWI.
If you would like to provide us with any further information please do contact us on [email protected].
@Slow_Smile@Slow_Smile, all CIGA members adhere to Best Practice Guidelines. If you would like to discuss your install further, please contact your Installer directly.
Important Notice - Titan Insulation are not a CIGA member. Please disregard the incorrect information on their website. Titan have been notified once again that they need to take down this information and failure to do so will result in further action being taken.
@ConsumerJulie@zoeconway1@WorthWords@CIVALLISupport @HughGrahamST Hi Julie, this press release that was sent out in April and is on the IAA website may help clear up some pointers for you. https://t.co/ayosxP8lXf