Changed my name to my sisters so I contacted esky immediately who said it was @swissairlines responsibility. It’s been months of back & forth emails/ calls & they are continuing to say a simple name change can’t be made!!!
Appalled that a simple name change can’t be made with such an ‘established’ airline. In April this year I booked flights with @swissairlines to fly to Singapore in November to see my family after 3 years apart. As soon as I made the booking I realised that my laptop had…