CenterPoint Energy - Indiana

Follow us for here for INDIANA-specific electric & natural gas information and service updates. Monitored M-F 8 a.m.-5 p.m. CST. Do not report emergencies here.

[CenterPoint Energy - Indiana @CenterPoint_IN]

Have questions about Indiana’s Energy Assistance Program?

CAPE representatives will be at tomorrow’s Customer Connect at CenterPoint Energy Plaza to help customers:

✅ Learn about EAP eligibility
✅ Understand what documents are needed
✅ Get guidance through the application process

Stop by to meet with CAPE and CenterPoint representatives and learn about available resources for managing home energy costs.

Learn more: https://t.co/coGJpNo32R

[CenterPoint Energy - Indiana @CenterPoint_IN]

Last night at Stockwell Park, more than 10 Evansville neighbors signed up for a no-cost Home Energy Assessment in the first hour alone.

Each assessment includes on-the-spot upgrades like weatherstripping, pipe insulation and a smart thermostat, plus a personalized report with simple ways to save energy and lower your bill. Income-qualified customers may also qualify for added improvements through our Neighborhood Weatherization Program.

Missed it? You can still sign up: https://t.co/WLm1QXyGQ1

Thanks to our community partners and everyone who stopped by. 🎃

[CenterPoint Energy - Indiana @CenterPoint_IN]

@AndrewG86887175 I understand your frustration, Andrew. I've reached out to my appointment team and will follow up with you via direct message. CC

[CenterPoint Energy - Indiana @CenterPoint_IN]

@AndrewG86887175 Hi, Andrew - thanks for bringing this to my attention. Please send me a direct message with your full-service address, account number, and the account holder's name so I can take a closer look at this for you. Thanks. https://t.co/PdI8ETIp6g CC

[CenterPoint Energy - Indiana @CenterPoint_IN]

@KatyAiello25657 Hi, Katy - I understand your frustration and would like to see if you still need help. If so, please send me a direct message with your full-service address and account number. https://t.co/PdI8ETIp6g CC

[CenterPoint Energy - Indiana @CenterPoint_IN]

Join us for CenterPoint Energy's Community Connect session in Evansville today to help customers prepare for the winter heating season. Our team will be at the Salvation Army of Evansville today, Oct. 13 from 4 to 6 p.m.

We'll have information about available bill assistance programs and payment options, energy-saving resources to help manage future winter energy costs, and provide one-on-one customer support.

Read more about our Community Connect events and future dates here: https://t.co/coGJpNo32R.

[CenterPoint Energy - Indiana @CenterPoint_IN]

This Customer Service Week, we're recognizing the team members who serve our Indiana customers every day. Since May, we've reduced average call wait times by approximately 95%, and most customers now experience little to no wait when contacting our customer service team. Whether it’s setting up a payment arrangement, exploring energy assistance or managing an account, they’re here to help.

[CenterPoint Energy - Indiana @CenterPoint_IN]

Today, more than 40 CenterPoint Energy employees volunteered at the West Side Nut Club Fall Festival's Special Kids Day, where students with special needs from Evansville-area schools get the festival all to themselves.

Our team helped with rides and games, shared lunch with the kids and made sure everyone had a day to remember. Many of our volunteers come back year after year to team up with the same students and schools, and that's what makes this tradition so special.

Thank you to the West Side Nut Club for hosting such a fun, meaningful day for these students! 🎡

[CenterPoint Energy - Indiana @CenterPoint_IN]

Stopping by the West Side Nut Club Fall Festival this week in Evansville? 🍂 Say hi to our Energy Efficiency team on Franklin Street, between booths 10 and 11! They're there every day during lunch hours to answer questions and help you get ready for winter. They can tell you about:

✅ No-cost Home Energy Assessments
✅ Rebates on energy-saving upgrades
✅ Smart Cycle program

Grab your favorite festival food and come see us. 🥧 Learn more: https://t.co/WLm1QXyGQ1

[CenterPoint Energy - Indiana @CenterPoint_IN]

This Labor Day, we recognize the people behind everything we do - from electric and natural gas crews in the field to our teams working behind the scenes to deliver the energy that powers our lives.

An enormous thank you to all our colleagues for your hard work and dedication to the customers and communities we're privileged to serve.

[CenterPoint Energy - Indiana @CenterPoint_IN]

Extreme heat is in the forecast and the safety of our Hoosier customers comes first. 🌡️

CenterPoint Energy has paused electric disconnections for nonpayment for all Indiana electric residential customers. We’re monitoring conditions closely this week and will keep the pause in place as needed.

Here are some important reminders to stay safe:
• Pull down shades and avoid using your oven to help reduce the temperature in your home
• If air conditioning is not available in your home, please find a local cooling center
• Stay hydrated by drinking plenty of water, and watch for signs of heat exhaustion and heat stroke like heavy sweating, nausea and muscle cramps
• If you’re outside, find shade and wear a hat to protect your face
• Please check on family members, older adults and neighbors who may be vulnerable to high temperatures

For more preparedness and safety tips, visit https://t.co/yUD6gKwIC0.

[CenterPoint Energy - Indiana @CenterPoint_IN]

Our southwestern Indiana customers can stay up to date and view estimated restoration times for their area on CenterPoint’s Outage Tracker, available in English and Spanish, at https://t.co/UoZvFGaUmI

[CenterPoint Energy - Indiana @CenterPoint_IN]

CenterPoint Energy crews continue to respond to outages across southwestern Indiana after overnight storms brought reports of downed trees and power lines across the region. We appreciate our customers' patience as we work to restore power safely and as quickly as possible.

More: https://t.co/xLVeDtl67R

[CenterPoint Energy - Indiana @CenterPoint_IN]

Following early morning thunderstorms across southwestern Indiana, CenterPoint Energy crews are responding to outages and working to restore power safely and as quickly as possible.

Enroll in Power Alert Service® for real-time updates on local outages: https://t.co/UoZvFGaUmI.

[CenterPoint Energy - Indiana @CenterPoint_IN]

811 Day came with a side of something sweet!

Our Damage Prevention team stopped by local fire stations in southwestern Indiana to share cookies and an important reminder that lasts all year: Call 811 before you dig. Thanks for helping us keep safety top of mind in our communities.

[CenterPoint Energy - Indiana @CenterPoint_IN]

CenterPoint Energy Indiana teams are on the road to Northwest Indiana, answering @NIPSCO's call to help assess damage following this week's storms.

In January 2025, when ice brought down power lines across southwestern Indiana, our utility partners stepped in to help restore service safely and as quickly as possible. We're proud to return the favor.

Thank you to the team members who packed a bag, left home and headed north to help fellow Hoosiers recover and rebuild.

[CenterPoint Energy - Indiana @CenterPoint_IN]

🌧️ Experiencing flooding in your area? If your natural gas meter or appliances were exposed to floodwaters, have them inspected before use. And if you smell natural gas, leave the area immediately and call 911 and CenterPoint Energy at 800-227-1376. Stay safe, Indiana. 💙

[CenterPoint Energy - Indiana @CenterPoint_IN]

Our southwestern Indiana customers can stay up to date and view estimated restoration times for their area on CenterPoint’s Outage Tracker, available in English and Spanish, at https://t.co/HLtAhdd5l3

[CenterPoint Energy - Indiana @CenterPoint_IN]

If you see a wire down, stay at least 35 feet away and report it immediately at 800-227-1376. Never attempt to remove a limb or any other object from a line.

[CenterPoint Energy - Indiana @CenterPoint_IN]

Extreme heat is in the forecast and the safety of our Hoosier customers comes first. 🌡️

CenterPoint Energy has paused electric disconnections for nonpayment for all Indiana electric residential customers. We’re monitoring conditions closely and will keep the pause in place as needed.

Here are some important reminders to stay safe:
• Pull down shades and avoid using your oven to help reduce the temperature in your home
• If air conditioning is not available in your home, please find a local cooling center
• Stay hydrated by drinking plenty of water, and watch for signs of heat exhaustion and heat stroke like heavy sweating, nausea and muscle cramps
• If you’re outside, find shade and wear a hat to protect your face
• Please check on family members, older adults and neighbors who may be vulnerable to high temperatures

For more preparedness and safety tips, visit https://t.co/yUD6gKwIC0.