> mail from @HSBC_UK. But the bank decided to make the account dormant without a letter, an email or a phone call. When we complained, we were told that that’s what the bank does — suck it up👇! We’re still waiting for our money! The moral? WHATEVER YOU DO, NEVER USE HSBC!!!! End
🧵We made the awful mistake of opening a €-denominated business account with @HSBC_UK, so we could accept payments made in €. Since that rarely happens, the account is rarely used, but it had a sizeable amount in it (€thousands). Suddenly, it disappeared from Online Banking >
> on @HSBC_UK’s oh-so sophisticated systems & assured us that it’s ok: the missing account will reappear online and in the app in the next working day. Except… it didn’t. We’re now 2 working days from that call & the account is still invisible. BTW: we get plenty of unsolicited>
@ionos_com@ionos_help_uk @ionos_uk >> ridiculous mistake by @ionos_uk systems — and rather than put it right we are made to jump through hoops, repeatedly report & send info & wait for days for a reply. The @ionos_help_uk messages are not signed, nobody to speak with... Sorry, not good enough! END
@ionos_com@ionos_help_uk @ionos_uk >> customer, BTW, is ABB — look it up. The email was sent from their domain. Do you think a company like ABB allows spammy messages to go through? I’d venture that their systems are better than those of @ionos_com — whose support emails land in the spam box... This is a >>
@elfryatt@UK_CAA@CAAi_UK@Ryanair Same here. I asked for a refund (also not straightforward, as their website plays in all sorts of ways). Now bastard @Ryanair says if you do nothing, you’ve accepted the voucher. Otherwise, contact us— & there’s no phone number or email! That’s not right, @UK_CAA@CAAi_UK!
@betateach@WavinUK@Cornell_Davis @HeatingConsult @agosto1968@infusion_andy @TapMedic I understand where you’re coming from. But the problem in my view isn’t too broad choice (that’s essentially a good thing), but insufficient installer education. I think that was also your point in your Keynote Address at the conference. That needs to be improved. Installers=key!