@CNBCTV18News@_prashantnair@YashJain88#Sudlife charged me 12% from my premium as expenses which wasn’t declared anywhere. Agents told me just under 2% . These companies needs to be controlled
@CNBCTV18News@_prashantnair@YashJain88@HDFCERGOGIC This is needed. one of the Insurance company SUDLIFE charged me 12% from my premium as expenses which wasn’t declared anywhere. Agents told me just under 2% . Now they’re not cancelling policy since it’s past 30 days. We need a law to stop this abuse
@moneycontrolcom
how and where do I complain one of the Insurance company SUDLIFE charged me 12% from my premium as expenses which wasn’t declared anywhere. Agents told me just under 2% . Now they’re not cancelling policy since it’s past 30 days. IRDAI can help?
@BimaSamadhana how and where do I complain one of the Insurance company SUDLIFE charged me 12% from my premium as expenses which wasn’t declared anywhere. Agents told me just under 2% . Now they’re not cancelling policy since it’s past 30 days. Can they do
@irdaindia how and where do I complain one of the Insurance company SUDLIFE charged me 12% from my premium as expenses which wasn’t declared anywhere. Agents told me just under 2% . Now they’re not cancelling policy since it’s past 30 days. Can they do it?
@SUDLifeIN Hello team
Your team is eagerly rejecting any responsibility.
As I intend to escalate this complaint to the next level, including the IRDAI, I request that you provide documentary evidence showing where it was clearly disclosed that a 12% annual charge/fee would be applied
@SUDLifeIN Team how to escalate a compliance’s issue to your Chief compliance officer Ms Sreemaya Athikkat? It seems your Customer service and Grievance team are working hand in hand with no segregation of duties
@SUDLifeIN They haven’t said anything new — they’ve just resent the same email from 08/09. It’s obvious they haven’t read my message and are trying to cover up the cheating done by your agents.
Please instruct them to actually read my email and respond to the points raised, not copy‑paste
@SUDLifeIN Hello team
I got the same message again from your grievance team . They aren’t reading my email but copy pasting previous reply. Can you please please provide me a level above who understands customer rights and your selling methods.Not just part time in grievances & Cust serv 🙏
@SUDLifeIN Thanks but your link doesn’t work to connect. You can reach out to your customer support or Grivences team about a complaint with the below
Mis‑selling of Policy No 02980241
Your agents claimed 1-2% charge for a Sudlife plan but you have deducted 12% upfront charges on Rs 5 lakh policy. Your grievances don’t investigate just copied same message from Customer service
@SUDLifeIN We need to have some contact with your compliance officer. Not a person with kwyboard. How do we reach Ms SreeMaya or Mr Saikumar G from Audit
@kumprad1@SUDLifeIN It’s not just you. Unfortunately their customer service is the worst in the country. They don’t even read. Just copy past a message . I have been trying back and forth with their customer service and grievance for a month
@SUDLifeIN Your agents are claiming just 1 to 2% charge and you’re actually charging 12% for Sudlife investment linked plans . We can’t even take it out since agreed with OTP and 30 days gone. You can’t cheat every one