@Ash94Sharma@AmritaNKM@Flipkart@flipkartsupport@SamsungIndia Plz do not cancel the order frm ur end. Flipkart is responsible for follow its own policies and delivery procedures.u want the same product at the original price,not a refund,as the price has increased.If Flipkart cancels the order,u wll escalate the matter to the Consumer court.
@flipkartsupport@Flipkart@jagograhakjago Why was my order cancelled without my consent? I do NOT want a refund; I demand delivery of the product I purchased. Reinstate my order and ensure delivery immediately, failing which I will escalate this matter to the Consumer court.
@TheSideLine___@flipkartsupport@jagograhakjago Customers are charged for Secure Packaging and Open Box Delivery,yet delivery boy refuse to provide the promised open-box service.Later,when customers request a return or replacement for damaged products,their claims may be rejected on the grounds that it was an Open Box Delivery
@ansari_iza11348@Flipkart@flipkartsupport Till now no resolutions have been received,these Flipkart people are fooling the customers,by repeatedly creating new complaint IDs and closing them by marking them resolved without any resolutions. Now there is no other option left except filing a case in the Consumer Commission
@ansari_iza11348@Flipkart@flipkartsupport Hi Ansari, I also purchased a TV from Flipkart under the Open Box Delivery policy. However, their delivery personnel are now refusing to offer open-box inspection, seemingly to avoid refund liability in case the product is damaged.
@Flipkart@flipkartsupport Once again,a false commitment has been made.Please arrange a call with Yasmeen Taz from the Social Media Team,who assured me of written confirmation regarding the changes to the Open Box Delivery process for TVs.I request that she honour her commitment and resolve this matter.
Extremely disappointing service from @Flipkart ! I ordered a 65inch Samsung TV with Open Box Delivery scheduled for today, but your delivery agent refused to open the box,denied delivery, and took the TV back. @flipkartsupport ,investigate this issue and provide a proper solution
@Miss_Soumya56 All those people who are saying here that the customer should hve verified at the time of open box delivery,then let me tell you that I have also purchased a TV,that too is an open box delivery product but Delivery boy refused to do the open box delivery process.@flipkartsupport
@flipkartsupport Which resolutions and where are the resolutions, tell me, don't fool the customer, tell as many lies as you want, I have all audio chat records of each one, which I will use as evidence against you.
@flipkartsupport I hvn't rcved any solution yet,nd my issue was marked resolved nd closed without a solution being provided.If u think a solution has been provided,plz let me knw.Wht solution hve u given me,has my issue been resolved,has my product been delivered to me under the open box delivery
@Flipkart@flipkartsupport They closed the issue by marking it resolved without providing me with a solution...and then privately messaged me, saying we've provided the solution. This is your poor customer support service.@jaagograhakjago
@Avdesh_K_Tyagi@flipkartsupport@jagograhakjago@consaff I m facing the same issue, and Flipkart has failed to provide any satisfactory resolution. I m planning to file a complaint. If you are interested, we can filing a joint complaint before the appropriate Consumer Commission against Flipkart regarding these unresolved issues.
@flipkartsupport I have already escalated this issue via private message. Please review the existing conversation and take the necessary action. I should not have to repeat the same information multiple times.
@flipkartsupport I have been following up privately since yesterday, but the issue remains unresolved. As no satisfactory resolution has been provided, I have no option but to escalate the matter to the appropriate consumer court.
@Btcdaby@ChapraZila@flipkartsupport I did not give him the OTP...he refused to deliver the product, so I told him that until I open the box and verify it, I will not give you the OTP....And when I raised a complaint on Flipkart, they said that the technician will verify it...but they lie