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Thank you, @atherenergy, for resolving my issue. My charger was replaced within 2 days. I also want to thank the Vanasthalipuram Service Center and the Service Manager for their support.
I have one suggestion
I called the RAAM Group escalation numbers, including the General Manager, multiple times, but no one answered. What's the point of displaying these numbers if customers can't reach anyone? @atherenergy Please resolve this ASAP
@atherenergy@tarunsmehta
my Ather Rizta S charger failed within 6 months. The service center confirmed the charger is faulty but didn't provide a temporary charger or any alternate solution. I rely on my scooter daily for work. Please resolve this issue ASAP #atherissue#athere
@atherenergy I've shared my contact details and vehicle information via DM. Please check and resolve this issue at the earliest. I request a temporary charger or an alternate solution until my charger is replaced. Thank you.