@shadowfax_in This is highly disappointing and not expected from a firm like shadowfax. Letting down customers is the biggest mistake of a service industry business. Shame on the team handling this, it was as simple as providing the location of the package/ delivering it, bad experience ๐
@shadowfax_in hi team, AWB SF2621051908NER is lying at delivery hub for past 3 days and not got delivered yet. I need this item urgently, can you have it delivered today without fail. It has been 3 days of follow up with your team but still no outcome. Need this urgently
@shadowfax_in This is highly disappointing and not expected from a firm like shadowfax. Letting down customers is the biggest mistake of a service industry business. Shame on the team handling this, it was as simple as providing the location of the package/ delivering it, bad experience ๐
@shadowfax_in This does not help as there is still no assurance of this getting delivered today. There is a huge delay already. If you give me the Sarjapura hub location I will go and pick it up
@shadowfax_in Hi can you have the courtesy to reply. Someone from the team called mentioning it will be delivered in first have but nothing has come yet. As told this is critical for me, please deliver urgently or give me location and I will pick it
@shadowfax_in Hi can you have the courtesy to reply. Someone from the team called mentioning it will be delivered in first have but nothing has come yet. As told this is critical for me, please deliver urgently or give me location and I will pick it up
@shadowfax_in Can I get a commitment for delivery today. This is really critical for me as I am traveling tonight and I need this item. It has been delayed beyond 3 days. Request your help with the delivery today
@MyNykaa hi team my order NYK-329696312-9046618 was supposed to be delivered on 4 Feb but has not been delivered yet. Status shows lying at hub from past 2 days. Have been escalating to your team from past 2 days but no resolution. Look into this on priority, need it today
@IshhaaraG21839 your products are a defect and your customer care is the worst. Order id 10530. The screw of the kadha are not opening and not able to wear the kadha. Can anyone reach out please
@CRED_support@RBI@RBIsays I have attempted to pay my credit card using cred app, the amount got debited from my account but was not paid to the card account. Now they are saying it will take 7-8 working days for the refund. Which regulation of RBI permits this?
@CRED_club amount debited from my bank account towards card payment but status shows unpaid. Your team tells me that it will take 5-7 working days for credit to reflect in my account. As per RBI guidelines you are not permitted to hold the amount so why so long?
@CRED_support I need to understand why it takes so long to refund. RBI guidelines do not permit you to hold the amount, then why the delay. I am going to tag RBI if this is not sorted out immediately
@BLRAirport my wife and I are on same flight different PNRs. Can our luggage be clubbed to check 15kgs limit per passenger and be made 30kgs (one bag is 22kgs and one bag is 8kgs)? Quick revert will be appreciated
@Nithin0dha I have 2 tickets 20250604641153 & 20250604609446 regarding the same issue without any satisfactory response. Would be really great if the team can help me transmit shares & demat them. I am ready to pay as well @zerodha@ZerodhaVarsity@zerodhamarkets@zerodhacapital