@KFC_India@KFC_India
Your responses now show a clear contradiction.
At 1st you said you were checking the issue. A few hours later you claimed it was resolved.
No call was received. No resolution was provided. No Case ID was shared.
Kindly provide the complaint reference number
@KFC_India Hii KFC can you please explain what are these and why are these got delivered when I’ve placed an order of burgers??
The order is placed via @zomato and the help section completely failed to help @zomatocare@deepigoyal
@KFC_India@KFC_India
I asked for the Case ID, closure date, closure remarks, and the team that marked this complaint as resolved.
Your response was another copy-paste message.
The continued refusal to provide basic complaint details will be included in my consumer grievance submission.
@KFC_India@KFC_India My issue has not been resolved.
Please provide:
• Complaint/Case ID
• Date of closure
• Closure remarks
• Name/team that marked it as “resolved”
I require these details to proceed with a formal consumer grievance regarding the handling of this complaint.
@KFC_India@kfc@KFC_UKI@KFC_ES@kfcarabia@KFCINDONESIA@KFCSA Interesting.
First @KFC_India said my complaint was addressed.
Then they asked whether the store had even contacted me.
Now they’re saying it’s addressed again.
Meanwhile: no contact, no refund, no replacement, no resolution.
Which version should customers believe?
@KFC_India Funny how your team claimed my concern was “addressed” when absolutely nothing has been resolved. Days later, I’m still getting copy-paste replies instead of a solution. How much longer does it take to fix a wrong-order complaint, @KFC_India and is this called an issue addressing
@KFC_India No one has addressed the issue @KFC_India stop bluffing and get me the resolution. You guys are straight out liars man . Absolute worst. Your service is shit at-least did not except this kind of worst customer service.
@SwiggyCares@harshamjty@Swiggy Compensation isn’t a request anymore — it’s what’s owed for the time, frustration, and sheer lack of accountability. I feel like I deserve hazard pay, not just compensation.
@jagograhakjago
@Swiggy@SwiggyCares my order (#221573060574540) has been delayed far beyond the promised time.I even offered multiple times to collect it myself, but your team denied that option. Please cancel the order, process a full refund of ₹909,
@SwiggyCares@SwiggyCares A refund after hours of delay isn’t a favor - it’s a correction for a service failure. I spent 45+ minutes on call, repeatedly requesting a manager,only to be ignored,put on hold,and disconnected.That’s not customer support — that’s negligence. @harshamjty@Swiggy
and provide compensation for the inconvenience caused. This service is unacceptable. #Swiggy#CustomerRight
Being the Swiggy black customer this kind of service is unacceptable I wonder what kind of disgusting service is Swiggy providing to the non black customers
@SwiggyCares@SwiggyInstamart showed Sesame Oil, sent Gingelly Oil, and now my mom’s yelling at me like I ruined Diwali dinner 😭💀. Support says it’s “correct”? Nah, that’s misleading. I just want my Sesame Oil and peace at home. #RefundPlease Order id : 219828247332761
@SwiggyCares@SwiggyInstamart It’s been 5 days since this “quick check.” Your app showed Sesame Oil, sent Gingelly Oil, and support keeps looping the same line. This isn’t service -it’s stalling. Stop wasting time and issue the refund @Swiggy@SwiggyInstamart the listing still shows the same misleading image
@SwiggyCares@SwiggyInstamart@phanikishan@harshamjty Your app shows Sesame Oil, you send Gingelly Oil, and your support says it’s “correct.” That’s not service — that’s deceptive marketing. Customers aren’t fools. Own your mistake, fix your listings, take back your product and issue my refund.
@C_assist_@airasia I’ve already shared my case details (Case 205580871 / Order 10051074694) & my number with your team multiple times. I was sold expired Baileys (Mar 2020). What I need now is not more DMs, but a public, clear resolution within 3 days: replacement or full compensation.
@airasia MOVE Duty-Free – Very disappointed! Bought Baileys (Case 205580871, Order 10051074694) and it’s spoiled & hardened. Shameful as I gifted this. A refund isn’t enough—I lose my duty-free benefit. I demand a proper replacement at Hyderabad Airport.