Paramesh Charan

[Paramesh Charan @CharanParamesh]

@KFC_India @KFC_India

Your responses now show a clear contradiction.

At 1st you said you were checking the issue. A few hours later you claimed it was resolved.

No call was received. No resolution was provided. No Case ID was shared.

Kindly provide the complaint reference number

[Paramesh Charan @CharanParamesh]

@KFC_India Hii KFC can you please explain what are these and why are these got delivered when I’ve placed an order of burgers??
The order is placed via @zomato and the help section completely failed to help @zomatocare @deepigoyal

[Paramesh Charan @CharanParamesh]

@KFC_India @KFC_India

I asked for the Case ID, closure date, closure remarks, and the team that marked this complaint as resolved.

Your response was another copy-paste message.

The continued refusal to provide basic complaint details will be included in my consumer grievance submission.

[Paramesh Charan @CharanParamesh]

@KFC_India @KFC_India My issue has not been resolved.

Please provide:
• Complaint/Case ID
• Date of closure
• Closure remarks
• Name/team that marked it as “resolved”

I require these details to proceed with a formal consumer grievance regarding the handling of this complaint.

[Paramesh Charan @CharanParamesh]

@christo80492494 Heyyy bro
Interested

[Paramesh Charan @CharanParamesh]

@KFC_India @kfc @KFC_UKI @KFC_ES @kfcarabia @KFCINDONESIA @KFCSA Interesting.

First @KFC_India said my complaint was addressed.

Then they asked whether the store had even contacted me.

Now they’re saying it’s addressed again.

Meanwhile: no contact, no refund, no replacement, no resolution.

Which version should customers believe?

[Paramesh Charan @CharanParamesh]

@KFC_India Dear @kfc @KFC_UKI @KFC_ES @kfcarabia @KFCINDONESIA @KFCSA

No, nobody contacted me.

@KFC_India is now asking if the store even reached out.

❌ Wrong order
❌ No contact
❌ No replacement

Is this the standard of KFC customer experience, or only for customers in India?

[Paramesh Charan @CharanParamesh]

@KFC_India Dear @kfc @KFC_ES @kfcarabia @KFCINDONESIA @KFCSA @KFC_UKI

Your @KFC_India team has now twice claimed my complaint was "addressed."
Meanwhile:
❌ Wrong order remains unresolved
❌ No refund
❌ No replacement
❌ No explanation
The screenshots and the facts dont match

[Paramesh Charan @CharanParamesh]

@KFC_India Funny how your team claimed my concern was “addressed” when absolutely nothing has been resolved. Days later, I’m still getting copy-paste replies instead of a solution. How much longer does it take to fix a wrong-order complaint, @KFC_India and is this called an issue addressing

[Paramesh Charan @CharanParamesh]

@KFC_India No one has addressed the issue @KFC_India stop bluffing and get me the resolution. You guys are straight out liars man . Absolute worst. Your service is shit at-least did not except this kind of worst customer service.

[Paramesh Charan @CharanParamesh]

@SwiggyCares @harshamjty @Swiggy Compensation isn’t a request anymore — it’s what’s owed for the time, frustration, and sheer lack of accountability. I feel like I deserve hazard pay, not just compensation.
@jagograhakjago

[Paramesh Charan @CharanParamesh]

@Swiggy @SwiggyCares my order (#221573060574540) has been delayed far beyond the promised time.I even offered multiple times to collect it myself, but your team denied that option. Please cancel the order, process a full refund of ₹909,

[Paramesh Charan @CharanParamesh]

@SwiggyCares @SwiggyCares A refund after hours of delay isn’t a favor - it’s a correction for a service failure. I spent 45+ minutes on call, repeatedly requesting a manager,only to be ignored,put on hold,and disconnected.That’s not customer support — that’s negligence. @harshamjty
@Swiggy

[Paramesh Charan @CharanParamesh]

and provide compensation for the inconvenience caused. This service is unacceptable. #Swiggy #CustomerRight
Being the Swiggy black customer this kind of service is unacceptable I wonder what kind of disgusting service is Swiggy providing to the non black customers

[Paramesh Charan @CharanParamesh]

@SwiggyCares @SwiggyInstamart Are you going to provide me any resolution for this or should I complain on @jagograhakjago ?
Make this misleading product right either by providing my refund or arranging a pick up of the order @Swiggy @SwiggyInstamart @SwiggyCares

[Paramesh Charan @CharanParamesh]

@SwiggyCares @SwiggyInstamart showed Sesame Oil, sent Gingelly Oil, and now my mom’s yelling at me like I ruined Diwali dinner 😭💀. Support says it’s “correct”? Nah, that’s misleading. I just want my Sesame Oil and peace at home. #RefundPlease Order id : 219828247332761

[Paramesh Charan @CharanParamesh]

@SwiggyCares @SwiggyInstamart It’s been 5 days since this “quick check.” Your app showed Sesame Oil, sent Gingelly Oil, and support keeps looping the same line. This isn’t service -it’s stalling. Stop wasting time and issue the refund @Swiggy @SwiggyInstamart the listing still shows the same misleading image

[Paramesh Charan @CharanParamesh]

@SwiggyCares @SwiggyInstamart @phanikishan @harshamjty Your app shows Sesame Oil, you send Gingelly Oil, and your support says it’s “correct.” That’s not service — that’s deceptive marketing. Customers aren’t fools. Own your mistake, fix your listings, take back your product and issue my refund.

[Paramesh Charan @CharanParamesh]

@C_assist_ @airasia I’ve already shared my case details (Case 205580871 / Order 10051074694) & my number with your team multiple times. I was sold expired Baileys (Mar 2020). What I need now is not more DMs, but a public, clear resolution within 3 days: replacement or full compensation.

[Paramesh Charan @CharanParamesh]

@airasia MOVE Duty-Free – Very disappointed! Bought Baileys (Case 205580871, Order 10051074694) and it’s spoiled & hardened. Shameful as I gifted this. A refund isn’t enough—I lose my duty-free benefit. I demand a proper replacement at Hyderabad Airport.