@adam1uk Thanks you for letting us know and agree a waste, we will investigate to see if there are more like this and advise our buyers and suppliers accordingly
@gingerjane01 Sorry to hear this, the order looks lost unfortunately by the courier, the team will get back to you today on your email enquiry ref 526386 with news of a replacement
@CiaranGalvin5 We are sorry to hear this
We do not manufacture the product in question, only import it into the UK as a complete unit.
As a result unfortunately do not have any spare parts available to supply or sell. I am sorry we could not assist you any further in this instance.
@Torious_sponge sorry to hear this, I can not see any enquiries from yourself, please contact the customer service team here and they can look into this for you https://t.co/QCqCbxzsBJ
@Torious_sponge sorry to hear this, I can not see any enquiries from yourself, please contact the customer service team here and they can look into this for you https://t.co/QCqCbxzsBJ
@Appleandroidapp I am sorry to hear this regarding your Charles Bentley product and I can understand the disappointment.
As you purchased this from one of our Retail partners you will need to contact the retailer to progress the issue.