@Meta Your “AI that hustles for small businesses” let mine be hijacked. Criminals stole my Meta Business Suite, ran scam ads, and your AI looped not escalate. It’s still unresolved. With no way to speak to a human. No support. No help. My business is at risk as your systems failed.
@Meta@metaai@MetaNewsroom This situation is financially damaging and could ruin my business. All I’m asking for is a human review. Criminal activity is happening through Meta’s systems and customers are being put at risk. Ignoring this isn’t acceptable.
@Meta@MetaAI@MetaNewsroom Active fraud happening on my Meta Business Suite. Meta is failing to protect users, stop criminals, or provide support. If criminals can hijack accounts, run ads with stolen bank info, impersonate Meta, and nothing happens, how is any customer safe.
@Meta@metaai@MetaNewsroom Meta’s help guides are so complex and inaccurate they’re impossible to follow. And the fraudsters who hijacked my account were pretending to be Meta — yet Meta doesn’t seem concerned that anyone can impersonate them and trick customers.
@Meta@metaai@MetaNewsroom Criminals hijacked my business account and are STILL running ads — now using stolen bank info and harvesting people’s details. I’ve reported everything, but Meta’s systems keep looping me and their AI can’t escalate anything.