Charlotte Dalby

just a girl living life. spending my time living loving and laughing oh, and eating cake!

[Charlotte Dalby @Charlie_Girl23]

@kiddyliciousuk very sad today. We opened pie new box of mini coconut rolls which my 2 year old loves and there was only 6 packs inside the box, it’s meant to have 8 yummy packs 😫

[Charlotte Dalby @Charlie_Girl23]

Saw @MichaelBuble tonight at @BlenheimPalace festival but the treatment of #disabled guests was #appaling forced to walk long way around to return to cars when a shorter route would have been possible & logical #awful

[Charlotte Dalby @Charlie_Girl23]

@CampAndCaravan the #unfriendly club. Will #never again use your sites or be #members. As an #owner of an 8’ wide #caravan & standard width awning we are too wide to be ‘allowed’ on the pitches. The #joypolice have ensured we & other site users feel very unwelcome.

[Charlotte Dalby @Charlie_Girl23]

@CostaCoffee We went out our way to stop at Newbury services; had to go in search of staff as counter unmanned. staff in ‘kitchen’ said come back in about 20 mins or so. #disappointed wasted our time publishing inaccurate information.

[Charlotte Dalby @Charlie_Girl23]

#24hour @CostaCoffee M4/A34 services is #not24hours because the staff can’t be bothered. Having driven across #France taken @BrittanyFerries excellent boat to #portsmouth and gone in search of #goodcoffee we are told by the staff member that we need to wait about 20 mins….

[Charlotte Dalby @Charlie_Girl23]

Oh dear @StarbucksUK looks like #buckingham #drivethru staff need more training. Extra hot and wet was neither and I watched them use a spoon to scoop off the foam then hand over half a cup! Not your finest hour…!

[Charlotte Dalby @Charlie_Girl23]

Are @CostaCoffee only giving out #green beans at certain locations now? Is there also a limit on the number of beans you can earn in a single transaction? #brackley #disappointing

[Charlotte Dalby @Charlie_Girl23]

@CostaCoffee I live opposite the Brackley DT and am in almost every day as is my husband. This is not 1 specific visit. It’s almost every visit now. Will DM you.

[Charlotte Dalby @Charlie_Girl23]

#Shocking #CustomerService @CostaCoffee #Brackley DT since #Christmas2024 - large staff turn over but now no friendly staff #inefficient #incorrect orders #coldcoffee very poor for someone who is there almost every day. Now we drive 9 miles to @StarbucksUK

[Charlotte Dalby @Charlie_Girl23]

@StarbucksUK It’s not you guys that are bad, it’s Costa so we are driving almost 20 mile round trip for your coffee because they are rubbish!!! Be happy we come to you…..

[Charlotte Dalby @Charlie_Girl23]

2of2… claim refund again. CSM hung up on me when trying to get answers. It’s #fraud, my #advice is remove your cards from #Amazon account so they can’t help themselves to your #money.

[Charlotte Dalby @Charlie_Girl23]

#incompetent #thieves #appalling #Customer #services from @Amazon UK expecting us to pay for returned items:
Bought ink cartridges. incorrect so returned 3 in 1 box, they completed 1 return say 2 not processed yet so took money again. Now I’m to wait 60 days before I can ….1of2

[Charlotte Dalby @Charlie_Girl23]

#worstdayever @Halfords_uk @MiltonKeynes_MK #Thanks Josh for your #TERRIBLE #CustomerService ! E-scooter, bought at @banbury store got a puncture. Went in for help, told no proof of purchase=no help, wouldn’t even allow me to borrow tools to fix but did sell me new inner tube 🤯

[Charlotte Dalby @Charlie_Girl23]

I do worry about the standard of customer service and training in @StarbucksUK stores these days. To ask for an extra hot / wet latte is not uncommon but it is uncommon for the staff to get it right! And it’s only a button the have to press…. 🤯

[Charlotte Dalby @Charlie_Girl23]

My@husband made @ChefTomKerridge chicken ham and leek pie…. Oh my it was sooooo good! The dinosaurs were for our son who had seconds.

[Charlotte Dalby @Charlie_Girl23]

My 1 week old #fitflops that cost about £70 are #ruined after falling and #damaging my foot/ankle on a #dark poorly lit @candmclub site last night. #today I can hardly walk and I have no footwear! #Shocking a #reallybad #experience this week. We won’t be back!

[Charlotte Dalby @Charlie_Girl23]

#sad that @candmclub seem to have really gone down hill in the past year or so. Not experienced many good sites or friendly teams at all this past 12 months. #disappointed

[Charlotte Dalby @Charlie_Girl23]

In what Starbucks world is this a large, wet latte??

[Charlotte Dalby @Charlie_Girl23]

Oh dear @sainsburys this is somewhat deficient… I count 5 slices on the 6 stayed on the packet! 😕

[Charlotte Dalby @Charlie_Girl23]

I know #everyone is #recruiting currently but #staffing shortages @CostaCoffee are a #joke having recently been to several #drivethru only venues that are #closed because there’s no #staff

[Charlotte Dalby @Charlie_Girl23]

@theJeremyVine Inside and out!