@AnuB0887999 Thank you for sharing the PNR details. We have escalated the matter to the operations to investigate your dropping point issue. Assuring improved services in the future.
@whoshud Hi Sudhanshu, apologies for the unpleasant experience and the inconvenience because of the non- functional charging point. Please DM us the PNR of your journey so we can identify the vehicle and get the issues attended to. Assuring improved services in the future.
@Shriyan97433116 Hi Shiryans, we regret the inconvenience caused. Our team has already initiated an investigation regarding the luggage mix-up reported during your journey from Indore to Ashoknagar. The concerned staff is coordinating to trace the bag at the earliest. You will contacted you soon.
@RahulnSingh@redBus_in Hi, we are sorry for the delay caused during the journey. We are working towards providing timely services and assure you improved services in the future. Please provide us with your PNR for reference. Write to [email protected]
@D_walker001 Hi, we regret to know of this incident and sorry for the inconvenience caused. Please write to us along with your PNR details so we can get the matter investigated. Write to us at [email protected]
@ashishkseth1 Hi Ashish, we genuninely appreciate your gesture to let us know about your pleasant experience traveling with us. Assuring improved services in future.
@Amit_Agrawalji Hi Amit, we sincerely apologize for the inconvenience caused during your journey. This is certainly not the experience we intend to provide. Please share your travel details/PNR for our reference.
@agrawaljay516@IndoreCollector@nitin_gadkari@DrMohanYadav51@jagograhakjago Hi Jay, our sincere apologies as you had to witness this unfortunate incident. The matter has been taken up with the concerned departments and appropriate action taken internally. We will make sure such incidents are not repeated in the future. Assuring improved services.
@Saurabhr02@MORTHIndia Hi Saurabh, request you to download your detailed source bank statement and check for entries. It takes 5-7 bank working days to reflect in your account. You can write to us at [email protected] for more queries.
@prakaash679 नमस्ते प्रकाश, आपको हुई असुविधा के लिए हमें खेद है। हमारी टीम सभी रूट्स पर बसों की बेहतर मेंटेनेंस के लिए लगातार काम कर रही है। आपके फीडबैक के आधार पर खरगोन रूट की विशेष जांच करवाई जा रही है। आगे बेहतर सेवा देने का आश्वासन देते हैं।
@ashishkseth1 Hi Ashish, we are sorry to hear about your recent experiences. Our team is working diligently to improve service quality and ensure a more comfortable and reliable journey for all passengers. Your feedback has been noted and we will certainly work on the areas highlighted.
@Himansh45069690@CMMadhyaPradesh Hi Himashu, we apologize for the inconvenience caused. This may occur due to connectivity issues during booking. The deducted amount is reversed to the source bank account within 5–7 days. Write to us at [email protected] along with your contact details so we can assist you.
@Himansh45069690 Hi Himashu, we apologize for the inconvenience caused. This may occur due to connectivity issues during booking. The deducted amount is reversed to the source bank account within 5–7 days. Write to us at [email protected] along with your contact details so we can assist you.
@KishanPraj83840 Hi Kishan, thank you for bringing this incident to our notice. We have escalated the matter to our operations team for review. We understand the inconvenience you had to go through and we will surely look into it on priority. Assuring improved services in the future.
@mayuri50830@NHAI_Official Hi Mayuri, we are sorry to know if the delay you had to face due to the issue mentioned and the same will be investigated. This does not happen often and we will make sure such things are not repeated in the future. Please provide your PNR for our reference.
@Shahnaw50871729 Hi Shahnawaz, we sincerely apologize for the inconvenience caused during your journey. We understand the urgency, especially if you had onward travel plans. We are reviewing this incident and will take corrective steps to ensure better support going forward.
@ShuklaJanmesh@redBus_in Hi, we are really sorry to hear about your experience. This is not the level of service we aim to provide and such behavior is unacceptable. Please share your PNR via DM so we can identify the staff and take appropriate action.
@KunjChauhan20 Hi Kunj, we apologize for the inconvenience caused during your journey. Our AC systems are checked before every departure; however, we regret it did not function as expected. The matter has been noted and will be addressed to prevent such issues in future.
@KunjChauhan20 We apologize for the inconvenience caused during your journey. Our AC systems are checked before every departure; however, we regret it did not function as expected. The matter has been noted and will be addressed to prevent such issues in future.