Chase Support UK

See what your money can do.

[Chase Support UK @ChaseSupportUK]

We’ve identified and fixed the issue causing trouble for our customers earlier this evening. Things should now be back to normal. We’re sorry for any trouble this may have caused you.

[Chase Support UK @ChaseSupportUK]

@mariusfanu Hi @mariusfanu! We will pass this over to our developers for review! - Brett

[Chase Support UK @ChaseSupportUK]

@SteSharp1337 Hi @SteSharp1337 If you've been informed your account is currently under review, then one of our dedicated team members will reach out as soon as there's an update. Thank you for your patience - Jaydene

[Chase Support UK @ChaseSupportUK]

@Gcjointer Hi @Gcjointer. We're sorry you're having trouble with our app, could you please give us a call on 0800 376 3333? A member of our team will be happy to assist you. - Brett

[Chase Support UK @ChaseSupportUK]

@MrStardust50 Hi @MrStardust50, the qualification for the new cashback begins 01 June 2026, and you'll start earning the new 2% rate from 01 July 2026. - Brett

[Chase Support UK @ChaseSupportUK]

@Jenbells_ Hi @Jenbells_, as long as you have a total of £1,000 across all of your Chase accounts you will qualify for cashback! - Brett

[Chase Support UK @ChaseSupportUK]

@AsquithWest Hi @Asquithwest, if you have been told your account is under review then a member of our team will be in touch as soon as they have an update. - Bret

[Chase Support UK @ChaseSupportUK]

@Gcjointer Hi, thank you for your feedback! We're glad you got this resolved efficiently! - Sophie

[Chase Support UK @ChaseSupportUK]

@HeyMissPrice Hi Emma, please ask your son to give us a call on 0800 376 3333 within the UK, or [phone] from abroad, and we will be able to assist them further. - Sophie

[Chase Support UK @ChaseSupportUK]

@MiddleRangeKing Hi there, we're sorry you've had this experience. Please give us a call on 0800 376 3333 and a member of our team will help support you with getting back into your app. - Sophie

[Chase Support UK @ChaseSupportUK]

@themandiespence Hi Mandie, if you are experiencing technical difficulties please give us a call on 0800 376 3333 and a member of our team will be able to look into this for you. - Sophie

[Chase Support UK @ChaseSupportUK]

@SAUDJAWED4 Unfortunately, we do not have access to this information. Please wait for a member of the team to call and discuss this further, we appreciate your patience with us on this matter. - Thanks, Jaydene

[Chase Support UK @ChaseSupportUK]

@FeelitWorking Hi @FeelitWorking

Thank you for feedback. We currently review all our offers, and they may change in the future.

Jack.

[Chase Support UK @ChaseSupportUK]

@technowgb Hi @technowgb

Sorry you are having issues opening an account with Chase. Can you please give us a call on 0800 376 3333 to discuss the matter further.

Jack.

[Chase Support UK @ChaseSupportUK]

We’re having trouble with our app at the moment. We’re sorry for the trouble. You can find more information and get updates at https://t.co/FKLh2MGFus

[Chase Support UK @ChaseSupportUK]

@cmackreath6033 Hi @cmackreath6033

We are limited to what we can do via social media, and we are unable to assist with account-specific queries. Please contact our support team on 0800 376 3333, or [phone] from abroad, where they will be able to look into this for you.

- Liam

[Chase Support UK @ChaseSupportUK]

@Derri95 Hi @Derri95

We have no reports of our app being down. If you continue to encounter this issue, could you please give us a call on 0800 376 3333, one of our specialists would be more than happy to assist you further.

- Liam

[Chase Support UK @ChaseSupportUK]

@itreallyisAnne Hi Anne!

I am sorry that you have been having trouble accessing your Chase app. If you continue to encounter this issue, could you please give us a call on 0800 376 3333, one of our specialists would be more than happy to assist you further.

- Liam

[Chase Support UK @ChaseSupportUK]

@nickholding01 Hi @nickholding01

I am sorry that you are unable to log into your Chase app with your fingerprint. If you continue to encounter this issue, could you please give us a call on 0800 376 3333, one of our specialists would be more than happy to assist you further.

- Liam

[Chase Support UK @ChaseSupportUK]

@NathFerguson Hi @NathFerguson

If you want to change you telephone number, could you please give us a call on 0800 376 3333, one of our specialists would be more than happy to assist you further.

- Liam