@VirginHolidays Thanks for your response. I have DM'd and copied in my email to your team following yesterdays calls. I really hope you can resolve this.
@VirginAtlantic @VirginHolidays @richardbranson Additional £180 to change flights, & also lose money on current flight. Friends who booked through @British_Airways have had full refunds!
@VirginAtlantic @VirginHolidays @richardbranson I have been on the phone to your teams all day- apparently my only option is to pay £180 to book a flight cheaper than the one Iv paid for