Yesterday a video went viral on TikTok when a woman shared the inside of her car after it caught on fire
Including her Stanley cup - still in tact and with ice in it!!!
The president of Stanley stitched the video in < 24 hours offering to replace her cup…..and her car.
This company will now get likely 1B earned media impressions and positive brand awareness + knowledge of the quality of their product through this one quick response and 30 second video.
1. Listen to your social team
2. Moved fast
3. Care about your audience
Great marketing move, Stanley!!!
@BofA_Help I immediately & obviously connected with not 1, but 3 representatives and currently am on hold to speak to a supervisor. NO ONE has an explanation for the breach in policy and I am expected to wait for a dispute to clear. Shame on you, you’re a bunch of thirsty assholes.
@BankofAmerica Immediately closing my account with this piece of shit institution… you robbed my account of $3400 without a clear explanation and I now have to wait until your broken system decides to clear the refund ??? Go fuck yourself
Dating is not meant to last: It either ends in marriage or it ends. Long, conflict-avoidant relationships that are dragged out in lukewarm confusion and kept for the sake of comfort rarely have happy endings. Be decisive, be wise, be serious, don’t rush, and have eyes wide open.
every time I write an email I think: “you need to be professional. no smiley faces. no exclamation points. use big, smart words. you are so so brave” and then I’ll get a reply from some 60 year old VP named Mike that’s like, “thx. have a gr8 wknd!
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