@VFSGlobal@vfsglobalcare My paid biometric in July was put on hold due to the lockdown. After VFS reopens I rescheduled the appointment, then confirmation email received but the data is wrong. Now am trying to apply for refund but the system locked me out.
Have raised the problems to #VFSGlobalContactUs, sent DM and email to #Customercare@vfsglobal.com but they are not bothered to answer, #CustomerCareTeam is unreachable. This company should be investigated regardless their big name.
@UKinIndonesia We need your advise on how we can reach @VFSGlobal Jakarta directly, with regard to the appointment issues. No one pick up the phone call, @vfsglobalcare don't care to response the message sent. Please help
@vfsglobalcare it says that @VFSGlobal Jakarta, Indonesia office is closed from 03 until to 20 July, what about the appointment that have been scheduled during the lockdown?
In https://t.co/o0K7Jsd8Cp it says that @VFSGlobal will contact customers who already have booked the appointment but I havenโt received any email about it even though Iโve booked priority service. Cannot get in touch with 'Contact Us' link. Any advise?