@tonyfernandes I believe Airasia has ample of time to rectify and inform me but nothing happened. And now the Allstars team are just telling me that I need to make payments in order for me to board the plane and my points are missing too! I really hope Airasia could do something.
@tonyfernandes I've been a loyal Airasia fan but the recent incident has really made me very unhappy. Booked my flight, checked in on time but was told that I need to make additional payments because the loyalty points has issue.
2019 has been a blessed year. Grateful for all that has happened. Time for a final trip to end the year. 🇭🇰🇲🇴 — traveling to Hong Kong from Kuala Lumpur https://t.co/1DmEmA8kzx