@courtneyhollyy Thank you for making us aware. All voicemails are received by email so we can track them. We will look into this with both departments.
Coming soon… ☀️
2nd June - 25th September
☀️ NEW: Cocktails
☀️ NEW: Ice creams
☀️ NEW: Afternoon tea
☀️ NEW: Sunday lunch
☀️ NEW: Lunch menus
…and more!
Watch this space & plan an Amazing Summer with family & friends here at Chevin!
#summer#amazingsummer#otley
@JackiefromAwnya Good Evening, the main hotel is accessible with the bar, restaurant and disabled toilet close by. The spa reception is also accessible along with the treatment rooms.
@James_Lee2312 We are sorry to hear you did not enjoy your experience with us. The majority of these issues could have been rectified at the time if we were made aware, we are sorry if you did not feel you could speak to a manager to discuss.
Have you seen the Coast to Country Guide from Welcome to Yorkshire?
We feature as one of the 8 picture-perfect places to stay! @Welcome2Yorks
https://t.co/cMHqlSBctz
@xxMissKirbzxx Good Morning, we are sorry to hear this. Our spa reception have followed our cancellation policy however under the circumstances the situation could have been dealt with in a better way. As a gesture of goodwill, we would like to offer an extension on the voucher of 30 days.