@moniepointng@palmpay_ng@cenbank Moniepoint, this transaction failed at your end because if your technical issues, now you are claiming the beneficiary was later credited on the 7th of September, i have contacted Temu severally, they checked and insisted that they were not credited. Reverse my money to me.
@palmpay_ng@cenbank@moniepointng Palmpay and Moniepoint, it is disheartening that since 2nd if Sept, non of you can explain where my money is for a transaction i made to Temu through their Palmpay account. Temu still insists that they didn't get credited.
Pls i need my money
@moniepointng@cenbank you guyz are playing with me, you responded that a reversal has been made to my account on the 7th of sept??? There is no reversal to my account. My bank statement hasn't shown any reversal till date!!!
I need my money back!!! It's been weeks!!!
@moniepointng@palmpay_ng@cenbank Moniepoint, i need immediate reversal of my money. You have left me stranded for weeks, Temu is still insisting that the money was not credited to them as you claimed. Why was the money not reversed since there was a system failure and my orders with Temu was already cancelled???
@moniepointng@palmpay_ng@cenbank I want my money back because i told your team not to reverse the money to Temu when the transaction failed and my orders with them was cancelled. You guys went on to credit them, now they haven't refunded me. And you guys are not taking any responsibility.
@palmpay_ng@cenbank@moniepointng My complaint hasn't been resolved. Temu hasn't refunded my money till now. Not you or moniepoint is taking responsibility to ensure i get my money back!!! You guys keep playing me and referring me to each other. I need my money back.
@moniepointng@cenbank@palmpay_ng I am livid because my orders were cancelled when the beneficiary didn't get the money. Your team keep referring me to palmpay and palmpay keep referring me to you. What is all this??? Send back my money please.
@cenbank@moniepointng@palmpay_ng please Central bank of Nigeria, i need help. It's over 24 hours and moniepoint and palmpay can't explain what happened to my money.
I made payment from my moniepoint account to palmpay account, the beneficiary didn't get the money.
@cenbank@moniepointng@palmpay_ng
I paid for my temu products at 9:19pm yesterday from my moniepoint account to palmpay account.
The payment marked successful but temu wasn't credited and my orders were cancelled. Temu is insisting that moniepoint should process the refund.