Water Management

Chicago Department of Water Management account. For billing issues, call 312.744.4426. Service inquiries call 311 or email [email protected]

[Water Management @ChicagoWater]

YOU SHOULD KNOW: All DWM employees and contractors carry ID and wear vests marked DWM or with the name of the contractor.

If you are unsure, ask for an ID. No one from DWM will try to sell you anything or ask for any access to your house while unattended.

[Water Management @ChicagoWater]

It's been an exceptionally rainy spring thus far with even more rain in the forecast.
This Sun-Times article lays out many of the same steps DWM advocates for to mitigate flooding:
https://t.co/MDYy5gBcYg

[Water Management @ChicagoWater]

DWM Commissioner Randy Conner was one of the speakers for the "Spotlight on City Infrastructure Departments" panel discussion Wednesday at UIC Forum as part of the Department of Procurement Services' Annual Construction Summit.

[Water Management @ChicagoWater]

DWM Carpenters Chris Arvetis and JeVon Hill representing DWM at this year’s CPS Skilled Trades Fair at the Carpenters Training Center.
More than 450, 11th & 12th graders stopped by DWM"s table Thursday.

[Water Management @ChicagoWater]

DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.

[Water Management @ChicagoWater]

DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.

[Water Management @ChicagoWater]

DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.

[Water Management @ChicagoWater]

DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.

[Water Management @ChicagoWater]

DWM is holding an upcoming virtual public hearing scheduled for March 6, 2026, at 10:00 a.m. CST. The hearing is to receive public comment regarding our intent to apply for loans from the Illinois Environmental Protection Agency for Lead Service Line Replacement activities.

[Water Management @ChicagoWater]

DWM’s Filtration Lab and Water Quality were part of the 100-plus incredible hands-on demonstrations at Saturday’s South Side Science Festival on the University of Chicago’s Crerar Quad.

[Water Management @ChicagoWater]

DWM staff was in the 29th Ward on Wednesday to register residents for the Equity Lead Service Line Replacement Program. Managing. For information residents can call 312.742.2406 or visit https://t.co/CSGnAk9peM

[Water Management @ChicagoWater]

Visit us on Wednesday to start an application for Equity Lead Service Line Replacement Program or get help finishing an application you have already started. Everyone welcome!

[Water Management @ChicagoWater]

DWM Crew working hard and having fun at Keeler & Grenshaw

[Water Management @ChicagoWater]

DWM Crew working hard putting in new sewer mains at 88th and Harvard!

[Water Management @ChicagoWater]

DWM sewer replacement crew out of Central District hard at work at 31st & Canal! Stay hydrated out there.

[311 @CHI311]

Extreme weather events lead to higher call volume & wait times. Avoid being on hold >> go to https://t.co/u20bgW76JP or use the CHI311 mobile app to submit reports of Water in Basement, Tree Emergency, Traffic Light Out, or choose from 100+ service request types.

[Water Management @ChicagoWater]

Great Work Getting Done in the 47th Ward!

[Water Management @ChicagoWater]

DWM prioritizes employee safety on the streets and at work. Today, we had an Active Threat training at Jardine by Brian Bardsley, Jr. of @Chicago_Police. It was comprehensive and informative, Thanks!

[311 @CHI311]

If you had water in your home's basement as a result of July 25-28 storms you are encouraged to:

1. Report Water in Basement to 311 via the CHI311 app, at https://t.co/rtvg0lgM0Q or call 311.

2. Use the link or QR code below to complete a Flood Damage Assessment, due by 8/3.

[MWRD @MWRDGC]

⚠️ We have issued an Overflow Action Alert‼️
Conserve water now to reduce the amount of water in municipal sewers.
💧Delay showers & baths
💧Flush less
💧Wait to run the dishwasher or washing machine
Learn more https://t.co/PbCi6NvHPc:
https://t.co/bpESFERxKY
@chicagoriver