@boltapp@boltapp I need your urgent intervention to locate the rider and recover my belongings. My immediate concern is getting my package back, not just receiving a refund.
Please treat this as urgent. I look forward to your prompt response and resolution.
Thank you.
@boltapp Bolt rider picked up my personal items(package) to be delivered to me at a different location and requested ₦3,800 at the delivery point. I asked him to end the trip so I could confirm the fare, which was displayed as ₦1,300 after my ₦2,500 discount was applied.
@boltapp@boltapp I need your urgent intervention to locate the rider and recover my belongings. My immediate concern is getting my package back, not just receiving a refund.
Please treat this as urgent. I look forward to your prompt response and resolution.
@boltapp He has since refused to answer my calls and my package is still in his possession. The package contains my outfit, wig, clothes, shoes and accessories for an event I unfortunately missed because of this incident.I understand riders have their challenges but this is unacceptable.
@boltapp When I explained this, he complained that he couldn’t buy fuel or feed himself with ₦1,300, saying the discount was Bolt’s business, not his. Despite the receiver trying to explain, he drove off with my package.
(3)
He has since refused to answer my calls, and my package is still in his possession.
The package contains my outfit, wig, clothes, shoes, and accessories for an event I unfortunately missed because of this incident.
(2)
When I explained this, he complained that he couldn’t buy fuel or feed himself with ₦1,300, saying the discount was Bolt’s business, not his. Despite the receiver trying to explain, he drove off with my package.
(1) Bolt rider picked up my personal items(package) to be delivered to me at a different location and requested ₦3,800 at the delivery point. I asked him to end the trip so I could confirm the fare, which was displayed as ₦1,300 after my ₦2,500 discount was applied.