@Strela_Manley Thank you for providing us with your ticket number. We have escalated this to our team, who will prioritize your case. Please note that escalated cases usually receive a response within 24-48 hours.
@BinanceUShelp please help close my ticket. All I need is my Prime trust balance SYNCHED. I've talked to over 6 representatives now and it's been months. #342030
Had my ticket escalated by @BinanceUShelp and they DIDNT EVEN KNOW what my problem was. A synch of my fiat balance.
I wouldn't trust your money with them right now, or you may not see it for over 3 Months.
@BinanceUShelp Been having the same problem for two weeks and I just keep getting emails saying "it's fixed" or "try again", what the heck Binanace? Just want my 3 month old case resolved #342030
@jasonbarnette@ekberg_a@BinanceUS@BinanceUShelp I'd suggest filing a complaint with BAM. If they don't reply in two weeks, we can escalate this further and take action ourselves. https://t.co/0omYsiItUG
@Chllb2@BinanceUShelp File a complaint at CFPB https://t.co/2OS3702bkv they have to provide a response within 15 days of submission. Their real name is BAM trading Services INC.
@BinanceUShelp@jasonbarnette That is bs. They escalated my ticket and it was apparent they didnt even know what my problem was when they replied. Save your money and time ya'll PLEASE use a different exchange. Ticket #342030 STILL. NOT. RESOLVED. Opened 02/11/21. Abysmal service.