Anyone else having issues with @NotionHQ customer service and bugs? We’ve had unresolved major bugs that affect our business for 7 months. Cannot get a commitment for a fix or any urgency.
I would switch platforms in an instance if the work involved wasn’t so immense. Given how we bet on Notion for our business, and built Notion links throughout our user experience (assuming a well-known major company would deliver), this feels like a hostage situation.
I would switch platforms in an instance if the work involved wasn’t so immense. Given how we bet on Notion for our business, and built Notion links throughout our user experience (assuming a well-known major company would deliver), this feels like a hostage situation.
@NotionHQ We use Notion for our user FAQs and guides. We use toggle menus and link to block to send them to specific answers. These links have not worked for a month now. What is the point of a paid service that fails at the single key value prop we are paying for?
It’s now been 7 MONTHS and this is not resolved and we’ve been given no info into when or even IF it will be solved. I still have to pull teeth to get responses.
@NotionHQ@NotionHQ it's now been almost 6 months and we are still facing regressions, bugs and useless customer support. This is an insanely poor experience.
@NotionHQ Any update? This is causing confusion and frustration for our users, makes us look bad and certainly means I'm not recommending Notion to others.
@NotionHQ We're having the worst experience as new Notion paid subscribers. So many bugs, including one that has been unresolved for a month now that renders Notion almost useless for us.
"I have more faith in Congress’s ability to refine a law than I do in the social platforms’ willingness to change without one." @profgalloway in https://t.co/f5cGNl93YM
Couldn't agree more with these points, but I do believe we can relearn to build parent community in ways that don't require us all to be hyperlocal (though that's dreamy and important). And it all starts with our elementary schools: https://t.co/rpv3Ksn8rE
As someone who very much does want a village and indeed has it (I currently have 4 neighborhood kids under 6 at my house joining us for dinner. Part of a baby swapping system I started in 2021), after having pretty painstakingly built it over years, I want to make two points...
@stephmurrayyyy My thesis is that elementary schools are key and provide the last universal social structure in the US. Hyper local is great but just not available to all.
@stephmurrayyyy I love this thread, thank you so much for writing it. I'm writing a playbook to help parents re-learn how to tolerate the realities of building real life community. I would LOVE your input. Can I DM you?
@linakhanFTC Check out @cordblood They require a phone call to cancel, claiming security issues, when there are a hundred digital ways to ensure online authenticity. A year after canceling, I'm charged again, get on the phone and sure enough they try to market to me, not help me cancel.
I'm a big believer in Lenore's @LetGrowOrg and her great work to help us bring independence back to childhood. If parents felt less anxious thanks to being in stronger parent communities, it would be easier to create less anxious childhoods. It gets better, together!
For kids to connect it helps if parents can, too. One new way is via @honeycombfamily. I saw a demo. It mashes up family accounts + school calendar but best of all, it gives parents the contact info of other parents, like the old class list. https://t.co/ucCPdZfkhL
I deeply appreciate @JonHaidt’s work but I strongly disagree with him in his answer to @ProfEmilyOster’s question about how parents can solve our collective action problem. We literally don’t have other parents’ info; parent communities are very weak.
https://t.co/ya2OAI8Fj2
Well, I guess I have to put it here too! First time live tweets were curated to live TV. With love to @robinsloan@franklentz, h/t @leahlamb for reminding me it's been 16 years!
Surgeon General issued a General Advisory today about how parents are in trouble. It's no longer a secret: parenting is too stressful.
Policy & workplace changes are crucial, but parents need ways to make their lives better, now. Enter: Honeycomb 🧡
https://t.co/wsNl1YSbfi