@loveholidays we booked our holiday through yourselves. We received this email on 27/05 advising they are refunding our money within the next 28 days. Can you advise how and when I'll get this back from you?
@JDWilliamsUSA why do you use hermes. Two parcels ordered from yourselves both have got to the local depot and not moved. Said it would be on the move in 24hrs and still waiting.
@Hermesparcels you have had one of my parcels since the 4th May and now also have had one of my other parcels since 28th May. Both had an update to say they would be moving in 24 hours, which hasnt happened. How can your service be so bad or is someone stealing parcels?