Choice Hotels

With over 7,400 properties, Choice Hotels gets you the most for your money so you can maximize any vacation. Check Into More. Social Care hrs 7am-10pm CST Daily

[Choice Hotels @ChoiceHotels]

@myra_charlene We’re really sorry this experience left you feeling this way, Myra—this is never what we want for our guests. When you have a moment, please take a look at our message in your inbox, and feel free to let us know if there’s anything else we can help with. Warmly. ~ CC

[Choice Hotels @ChoiceHotels]

@myra_charlene Myra, it’s completely understandable to feel this way. We truly recognize how disappointing this situation has been, especially not seeing your funds returned right away. Please check your inbox for more detailed response. Regards. ~ CC

[Choice Hotels @ChoiceHotels]

@myra_charlene If you have any questions or would like to talk things through further, please feel free to continue the conversation there—we’ll be more than happy to assist you. We truly appreciate your patience. Warmly. 2/2 ~ CC

[Choice Hotels @ChoiceHotels]

@myra_charlene We understand how frustrating this may be, Myra, and we truly appreciate your patience. We’ve sent you a DM with more details—please feel free to reply there if you have any questions. Kind regards. ~ CC

[Choice Hotels @ChoiceHotels]

@myra_charlene We’re truly sorry to hear about your experience, and we completely understand how disappointing it must have been not to receive the level of service you expected from our team. We know how frustrating it can be, especially when there’s a delay in addressing your concern. 1/2

[Choice Hotels @ChoiceHotels]

@VolsGirl15 For urgent assistance, you may contact our reservations department at 877-424-6423. Alternatively, you can send us a DM with the hotel you have in mind and the type of rate plan you are considering, and we will be happy to assist you further. ~SR 4/4

[Choice Hotels @ChoiceHotels]

@VolsGirl15 It’s worth noting that room availability and individual hotel policies may affect these requirements. For example, certain promotional rates or limited‑availability rooms may require advance payment, while flexible rates may allow payment at check‑in. 3/4

[Choice Hotels @ChoiceHotels]

@VolsGirl15 Some reservations require payment at the time of booking to secure the room, while others only require a credit card to hold the room, with payment made upon arrival. In some cases, you may also use a different card when checking in. 2/4

[Choice Hotels @ChoiceHotels]

@VolsGirl15 Hello Kristin, we understand how important it is to have clear information before making a reservation, especially when it comes to payment options. Please note that credit card charges depend on the type of rate plan you select. 1/4

[Choice Hotels @ChoiceHotels]

@VolsGirl15 If you’d like further assistance or help to find flexible options, please feel free to send us a private message, and we’ll be happy to assist you. ~AP 3/3

[Choice Hotels @ChoiceHotels]

@VolsGirl15 However, whether payment is taken immediately or at the hotel depends on the rate type selected. Some rates require prepayment, while others allow you to pay upon arrival. ~AP 2/3

[Choice Hotels @ChoiceHotels]

@oblig_earthling Thank you for your interest in our breakfast offerings. Please note that options may vary by hotel. If you’d like to share additional details about your experience or feedback, our inbox is open. -ZM

[Choice Hotels @ChoiceHotels]

@ReginaH67245663 Also, if he's a Choice Privileges member, please add the profile's mailing address, phone number, and email address. Our inbox will be available for you. -ZM 2/2

[Choice Hotels @ChoiceHotels]

@ReginaH67245663 Regina, this is deeply disappointing and not the kind of treatment anyone should face. To look further into this, please send us a DM with your arrival date and the name on the reservation (if one was booked), along with a brief description of your son's experience. 1/2

[Choice Hotels @ChoiceHotels]

@MdSadikKhabsej To help review this further, please send us a direct message with your stay details and contact information so we can look into what happened and assist you. -KL 2/2

[Choice Hotels @ChoiceHotels]

@MdSadikKhabsej We understand how frustrating it must have been to arrive and not receive the room type you booked, Sadik, especially when it led you to leave shortly after check‑in. 1/2

[Choice Hotels @ChoiceHotels]

@oblig_earthling Please feel free to send us a private message with the hotel name and exact location, your check-in date, and the full name, email address, and phone number associated with your reservation. We’ll be keeping an eye on your message. 3/3 ~ CC