Choice Hotels

With over 7,400 properties, Choice Hotels gets you the most for your money so you can maximize any vacation. Check Into More. Social Care hrs 7am-10pm CST Daily

[Choice Hotels @ChoiceHotels]

@Jameschu642000 We are concerned about your situation, James. To assist you better, please send us more details via DM. Alternatively, you may email us at [email protected]. We look forward to assisting you. -Kathy

[Choice Hotels @ChoiceHotels]

Please do not forget to include your email and mailing address associated with your Choice Privileges account. We value your time and look forward to your response. -VB. 2/2

[Choice Hotels @ChoiceHotels]

@Jameschu642000 Thank you for sharing the hotel location, James. We do not intend to make this process difficult since we want to help and report what happened with your reservation. To locate all your details, we kindly ask you to DM us the date of arrival and the name on the reservation. 1/2

[Choice Hotels @ChoiceHotels]

Additionally, we kindly suggest deleting one of the screenshots shared, as it contains personal information. Thank you for understanding. -VB 2/2

[Choice Hotels @ChoiceHotels]

@LaniTuilata We can imagine how upsetting this experience has been, Lani. Feeling uncomfortable or threatened in a situation involving the housekeeping service is certainly concerning. Please feel free to DM us the date of arrival and the name on the reservation. 1/2

[Choice Hotels @ChoiceHotels]

@GamerMacOne While purchased Choice Privileges points typically post within 24 to 72 hours, we truly appreciate you taking the time to share your feedback, and we'll make sure your concerns are passed along to the appropriate team. -ZM 2/2

[Choice Hotels @ChoiceHotels]

@GamerMacOne We're sorry for the frustration this has caused. We know it's disappointing to purchase points and not see them available right away. 1/2

[Choice Hotels @ChoiceHotels]

@LaniTuilata What you experienced sounds frustrating, Lani, and we are here to assist you in any way we can. Please DM us the information previously requested when it is convenient for you. Talk to you soon. ~FN

[Choice Hotels @ChoiceHotels]

@WillredM25757 You're welcome! We look forward to seeing you soon. ~Salvy

[Choice Hotels @ChoiceHotels]

@UncleTummyTX We can understand how frustrating it must be to repeatedly encounter login issues and spend time trying to resolve them. We want the opportunity to review this further. Please send us a DM with your contact information, and we'll be happy to take a closer look. -KL 2/2

[Choice Hotels @ChoiceHotels]

@UncleTummyTX Thank you for sharing your experience. We're sorry to hear you've been having ongoing trouble accessing your Choice Privileges account and that the password reset process has not worked as expected. 1/2

[Choice Hotels @ChoiceHotels]

@WillredM25757 It was our pleasure to assist you, Will. Take care. -ZM

[Choice Hotels @ChoiceHotels]

@john_santin Please send us a DM with the hotel address, arrival date, and the name on the reservation. Also, if you're a Choice Privileges member, please add your profile's mailing address, phone number, and email address. Our inbox will be available for you. -ZM 2/2

[Choice Hotels @ChoiceHotels]

@john_santin We're sorry to hear about the experience and understand how frustrating it can be to be directed between different channels without getting a clear answer, John. We'd like to document your feedback and share it with the appropriate team for review. 1/2

[Choice Hotels @ChoiceHotels]

@shoesthatgirl_ Hi! We've already responded to your message. Thank you! ~JR

[Choice Hotels @ChoiceHotels]

@NinaMoetttt We can see why that would be irritating, Nina. We regret that the hotel did not attach the correct name to your receipt. We replied to your private message with more details; please check it out whenever you have the time. We value your time. -VB.

[Choice Hotels @ChoiceHotels]

@NinaMoetttt We regret the frustration this caused, Nina. Your concerns are important to us, especially when you had issues with your reservation. We’ve responded to your private message; please refer to it for more details. Thank you. -VB.

[Choice Hotels @ChoiceHotels]

@NyxNox14 Stories like this mean a lot and remind us of the impact thoughtful service can have. Thank you for sharing your experience with us. Best regards. 2/2 ~ CC

[Choice Hotels @ChoiceHotels]

@NyxNox14 We're so glad to hear that the hotel team went the extra mile to reach out and ensure a personal item was returned to you before you even realized it was missing. 1/2