that_m.j

Voice talent - Singer, Voice Over Artist|
Project Management
♏

[that_m.j @Chombah_MJ]

@QuincyWandera I really hope they were acting.
Such disgusting behavior!!!!!

[that_m.j @Chombah_MJ]

@sylviewatikum Interested

[Keyboard @k0knut]

I seriously recommend you to watch the whole entire thing, the lady covers how depraved it is on CN social media regarding black people
#XHS #china

[Yoko @Kibet_bull]

If we stopped the 2024 Finance Bill and the Adani deal, then we can also stop the Ebola deal. Reject it.

[that_m.j @Chombah_MJ]

This action has benefitted not only me, but also other users within my area!
I should mention - David Yaa and his colleague (didn't catch his name). Great team that one!

[that_m.j @Chombah_MJ]

@Safaricom_Care @SafaricomPLC
Massive shout out to one of your technicians, David Yaa. While the customer support teams were busy misreporting what's happening on the ground for >8 hrs, David took an initiative to investigate my internet downtime, found the issue and fixed it.

[that_m.j @Chombah_MJ]

@Safaricom_Care Also, the fact that you issue 5GBs of data, and don't have a policy to top up when there are downtimes that last for as long as mine has lasted is unbelievable! You know how fast your data gets depleted. So 5GBs for over 8 hours of work is impossible!!!!

[that_m.j @Chombah_MJ]

@Safaricom_Care Waiting for +20 mins isn't ideal.
At 6:50 a.m. today, I raised an issue regarding a home fibre outage in my area, and while I appreciate that your team is currently fixing this (a technician called), bado haijarudi & the 5GB you sent imeisha. I need to work. Help!

[that_m.j @Chombah_MJ]

@Safaricom_Care Do we get a notification on the same?
Never heard of this before, and I have experienced my fair share of downtime.

[that_m.j @Chombah_MJ]

@Safaricom_Care You guys have already set a limit for the data you send to be valid for 24 hours.
Now, you know how fast your data is depleted.
How do you expect someone to work using 5GBs data for 8 hrs?? My connection has been down for over 8 hours now!!!

[that_m.j @Chombah_MJ]

@Safaricom_Care Do I get a notification for the same?
I have never seen any discounts after such events.
To make matters worse, after over 1hr of waiting on the line, i'm told that 5GBs is all each customer can get in a day during such events - it's been over 8 hours now. 5GBs' not enough!!!

[that_m.j @Chombah_MJ]

@Safaricom_Care Regarding calling 400, I just shared a screenshot where I waited in the line for +20 mins and didn't get a customer care rep to talk to.
I've noticed that this always happens when there are such issues needing to be addressed. It's very frustrating.

[that_m.j @Chombah_MJ]

@Safaricom_Care The technician who called said that they were actively working on it, but that was about 2 hours ago. I need to continue working, and I need more data if the issue is taking this long to fix. Should that be my expense yet I have paid my subscription?

[that_m.j @Chombah_MJ]

@Obuchunju Shame on you @SakajaJohnson .
Laughing when someone points out that Kenyans are upset because people died? Have you lost the sense of humanity?
@KoinangeJeff You could have handled it better.

[that_m.j @Chombah_MJ]

@Safaricom_Care I've just made my 3rd call to your customer care.
10+ mins waiting in the line, no agent to speak to.
Never happened before.... happening now that my account is disconnected, and my payment via Mpesa is failing!
I've lost an hour of work already!

[that_m.j @Chombah_MJ]

@Safaricom_Care
I've been waiting to speak to an agent for 30 mins now.
My Home Fibre payment is not being processed successfully. I'm at my 3rd attempt and quite frustrated with your services lately.

[that_m.j @Chombah_MJ]

@Safaricom_Care I'm using *400#
5th attempt now

[that_m.j @Chombah_MJ]

Also, your self-help services aren't the best.
So if it's supposed to be an alternative to speaking to agents, please make sure that actually works.

[Kingpin of Kenya @ClintonObonyo]

This is mama Jimmy being thrown outside the Gatamaiyo Boys High School Gate by security men na watu wa mjengo in the school compound.Her crime was questioning the school about the untimely and tragic death of her son in school.

The pain this woman is going through and it's now almost 30 days no communication from school. Yani after kuitiwa maiti ya mtoto their good relationship with the school ended there .Jimmie is still in the mortuary 30 days now 💔😢 .

Yani hadi class teacher nobody has cared to reach out to this woman . What about the Jimmy's belongings ? .What are the fellow students and classmates saying and feeling about this . Yani hata mazishi hakuna mpango wa kusindikisha their classmate.

What are the teachers in the school saying does it mean a students life only matters when they are alive ?