@VerizonSupport you guys didn’t show to setup the internet, an appointment made a week in advance, this morning got ahold of someone who said the order for ONT came in today after the appointment, so wait till Monday we can’t help, they’ll set you up for Thursday…2 week setup?
@NYGovCuomo Hello, still attempting to get in touch with you or your office to connect you with a vendor that has supply of ventilators! Email and phone have not worked. Your vendor portal isn't setup for me to connect the two of you. @NYGovCuomo@NYTHealth@NYStateofHealth
@NYGovCuomo I have a contact with access to ventilator supply. Phoned and emailed your office, no success. Please let me know who to contact or contact me at: https://t.co/PP33ZiWZQI
@NYGovCuomo understand there is a difficulty identifying vendors and supply for ventilators. Have a contact to a manufacturer would like to put your office in touch with that has supply. Please let me know who I should email!
@VerizonSupport Trying to setup internet at home...it didn’t work...so the rep said hold, if I can get someone tomorrow would that work, said sure...was on hold then it kicked me off saying you were closed.
@verizonfios@VerizonSupport@verizon made it to the schedule a call back prompt Friday 5pm only options next week...finally choose Monday, the system says goodbye and hangs up, call back, put on hold, 15min later prompt says you’re closed and hangs up #customersupport#fail
@VerizonSupport Hi, I’d like to schedule a technician, don’t want to be on a 1.5hr hold to do so or have the automation kick me off before doing so. Is this possible?
@VerizonSupport@verizon
who helped you design your new modem? It doesn’t fit in the closet in the buildings that are prebuilt for your service? #fail#baddesign
@VerizonSupport your agents are pleasant your automation has had me on hold for 4+ hours over 5 days to then after 3 call backs between 5 and 7 to be put on hold and then have the system tell me you’re closed and hang up #fail