Chris Lorant

[Chris Lorant @ChrisLorant]

@ReesFlynn @British_Airways I’m at a loss for words if I’d have to wait 6 months….

[Chris Lorant @ChrisLorant]

@British_Airways hi BA, I put in for a claim six weeks ago, ref 23411205, due to my flight being delayed 23 hours which I found out once I arrived at heathrow after landing on a connecting flight. Any chance someone can take a look please?

[Chris Lorant @ChrisLorant]

@graeme_73 @British_Airways Think I Was maybe on the same flight, to nyc on July 9th?

[Chris Lorant @ChrisLorant]

@British_Airways Is this really the best you all can do? Same canned response as the once a week email? How many other cases are 6 weeks old without anyone even looking at it?

[Chris Lorant @ChrisLorant]

@British_Airways Patience is a couple of weeks… It’s been six weeks with no light at the end of the tunnel… my family of five Had a pretty horrific experience and I paid for hotels, train meals etc all without luggage etc when we landed in the afternoon and were told to sit tight for 23hrs