@AldiUK have you seen the reviews of XDP on Trustpilot (https://t.co/U0ZEuYxrIC)? Why are you using a 2 star delivery company and charging your customer £10 for the luxury? Most orders appear to be failing, when are you going to take action?
@001nellie001@AldiUK Same thing appears to be happening to me. @AldiUK haven't officially cancelled the order YET but it looks like it's going that way.
@AldiUK I recently ordered a hot tub and accessories with the fantastic 40% discount. However, as the delivery company haven't progressed the shipment, you are threatening to cancel my order so I can try again without the discount. Are you purposely doing this so I pay more?
So @GreggsOfficial decided to give me a meat festive bake instead of the vegan one I ordered. I wish they hadn't also put it in a vegan bag though...got half way through and realised I was eating meat for the first time in two years. I'm so disappointed and disgusted.
@AmazonHelp I'm sorry but an apology doesn't help me get the correct item sent to me. How to I make a formal complaint? I believe you are refusing to send a replacement because you want me to spend more money. Disgraceful
@AmazonHelp disappointed with your customer service. I ordered a coffee machine and the wrong item arrived today. I've been told you can only offer a refund and no replacement, meaning I have to reorder. However, the price has has jumped up by £90. Have you done this on purpose?
@thameswater hello, I sent you a message of Facebook messenger on 22nd July and on Twitter on 27th July but haven't had a response to either. When will you respond please?