CJ

she/her/hers. CEO & Founder @alinementality ... Nerd for justice, crazy dog lady. Views are mine, but my mom taught me to share.

[CJ @ChrissiJay]

@AmericanAir This is the 4th time this has happened to us since Friday, and 11th cancellation. I have a toddler here with me and we have no direction and don’t know how to make the right decision because there is no info. We need to get home.

[CJ @ChrissiJay]

After 4 days of repeated staffing-related delays & cancellations, @AmericanAir has confirmed there’s no escalation path available. Chat is the highest level. Airport agents say they have no authority. No one is empowered to coordinate staffing or routing in real time.

[CJ @ChrissiJay]

@AmericanAir Prime example of how your systems are broken. We’re just missing a pilot - whoever is up top making decisions needs to find a way to connect to what’s happening @ the gate. The silos & comms missteps are astounding - y’all work for the same company but are ships in the night

[CJ @ChrissiJay]

@AmericanAir Pilot just walked out. No communication. Nothing. Been at DFW since Friday with a toddler, with no escalation pathway for recourse. We just want to get our baby home to NY - @AmericanAir what is going on for AA 1766??

[CJ @ChrissiJay]

This is no longer a weather story. It’s a @AmericanAir systems failure.

[CJ @ChrissiJay]

@AmericanAir Calling this ‘weather’ at this point is misleading. Weather didn’t cause crews to time out after boarding or planes to sit while approvals lag. That’s a staffing & execution failure. passengers are smart enough to see the difference & gaslighting us otherwise only makes it worse

[NAHREP @NAHREP]

On one of the most important Rocket ISMs, awareness: "Low awareness leads to mistakes, but that's okay. Mistakes are how we learn. At Rocket, we're obsessed with learning and improving."-@ChrissiJay of @RocketMortgage #NAHREPatLAT

[NAHREP @NAHREP]

NAHREP is excited to have speaker @ChrissiJay of @RocketMortgage speak at Rocket ISMs at #NAHREPatLAT! Today at 10:35AM, Harbor Ballroom.

[NAHREP @NAHREP]

NAHREP is excited to have @ChrissiJay of @RocketMortgage speak at Rocket ISMs during 2021 #NAHREPatLAT Sep 28-Oct 2!
Register today, one day passes available at $199: https://t.co/oKIy4fBdsE

[NAHREP @NAHREP]

"Reaching Latinos not only in language but in-culture, with those cultural nuances, is really important. Rocket Mortgage focused in on that in 2020"-@ChrissiJay of @RocketMortgage #HispanicHomeownership @Univision

[NAHREP @NAHREP]

"While Latinos love tech, it's not just tools, it's that face to face relationship with your agent and that's why these industry partnerships (like those with NAHREP) are so key"-@ChrissiJay of @RocketMortgage #HispanicHomeownership @Univision

[NAHREP @NAHREP]

"We heard that magic number of 70% of homebuyers will be Latinos and if you're business-minded, you need to be thinking about what that means."-@ChrissiJay of @RocketMortgage #HispanicHomeownership @Univision

[NAHREP @NAHREP]

"We work hand in hand with @Garynahrep and @ChrissiJay because policy makers need to understand the nuances. Right now there are people who can't get mortgages that are ready for them."-@Patty_Arvielo of @NewAmericanTeam #HispanicHomeownership @Univision

[NAHREP @NAHREP]

Join @garynahrep of #NAHREP this Thursday, July 29 at 11 a.m. PT in #Univision's virtual event!

Register: https://t.co/ROevMczt10

@GTeissier of @Univision34LA will host a group of panelists that will share methods to reach Latino homebuyers and discuss market trends.

[CJ @ChrissiJay]

@garynahrep @QuickenLoans @NAHREP Honored to be back with the familia! ❤️

[Jay Farner @JDFarner]

Please see my statement below provided to media regarding Michigan voting laws.

[Gilbert Family Foundation @GilbertFamilyFd]

The Gilbert Family Foundation and Rocket Community Fund are thrilled to announce a transformative $500 million philanthropic investment into Detroit-based organizations and programming. For more information, visit https://t.co/I4hk8A8wMK.

[CJ @ChrissiJay]

@KapsHouse @MI_CFM @MilkenInstitute @CFPB @krollbondrating @MISMOStandards @IMN_ABSGroup Rockstar!

[CJ @ChrissiJay]

@Zolflicks But at least we have the football

[Lauren Zoltick 🏳️‍🌈 @Zolflicks]

I think I’d rather be stuck in my house for 6 months and not be able to go anywhere or see anyone than watch one more second of this #PresidentialDebate2020.

Oh wait